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i can't click on the touchpad of my 2016 macbook pro

my touchpad is very hard to click on and the laptop does not seem to sit flat on the desk - like the case has swollen. Is this something I can get fixed while i wait at the genius bar?


MacBook Pro with Touch Bar

Posted on Jul 4, 2020 10:27 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 4, 2020 10:54 AM

No, they do not fix while you wait. Make an appointment at the Apple Genius Bar for service after the stores re-open. If you need to find an Apple Store - Find a Store - Apple. Also, see How to find your nearest Apple Authorized Service Provider (AASP) or Distributor (AAD). You may also get Apple authorized service at a local Best Buy or contact Apple Support for more options.


Contacting Apple Customer and Support Service


  1. Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
  2. Primary support help at Contact Support.
  3. To contact product and tech support:  Contacting Apple for support and service including international calling numbers.


2 replies
Question marked as Top-ranking reply

Jul 4, 2020 10:54 AM in response to 1Fjaka

No, they do not fix while you wait. Make an appointment at the Apple Genius Bar for service after the stores re-open. If you need to find an Apple Store - Find a Store - Apple. Also, see How to find your nearest Apple Authorized Service Provider (AASP) or Distributor (AAD). You may also get Apple authorized service at a local Best Buy or contact Apple Support for more options.


Contacting Apple Customer and Support Service


  1. Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
  2. Primary support help at Contact Support.
  3. To contact product and tech support:  Contacting Apple for support and service including international calling numbers.


i can't click on the touchpad of my 2016 macbook pro

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