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Upgraded to MacOS Catalina 10.15.1 and now my Dell printer will not print. Just displays message: "Stopped - Filter failed" Can anyone please help?

Upgraded to MacOS Catalina 10.15.1 and now my Dell printer will not print. Just displays message: "Stopped - Filter failed" Can anyone please help my MacBook pro print to my Dell 1355cn/cnw Color Laser Printer. Thanks in advance for any assistance.

MacBook Pro 15", macOS 10.15

Posted on Nov 11, 2019 4:34 PM

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Posted on Nov 14, 2019 9:02 AM

The issue is the default Dell 1355 drivers are 32 bit, which is deprecated in Catalina. Download and install the drivers for the C1765nf from Dell, then delete your printer, add it back but then click on the "select software" under "Choose Driver" and select the newly installed C1765nf driver.


I don't expect Dell to update the 1355 driver, as they haven't touched it in 5 years.

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Question marked as Top-ranking reply

Nov 14, 2019 9:02 AM in response to Razor_1458

The issue is the default Dell 1355 drivers are 32 bit, which is deprecated in Catalina. Download and install the drivers for the C1765nf from Dell, then delete your printer, add it back but then click on the "select software" under "Choose Driver" and select the newly installed C1765nf driver.


I don't expect Dell to update the 1355 driver, as they haven't touched it in 5 years.

Upgraded to MacOS Catalina 10.15.1 and now my Dell printer will not print. Just displays message: "Stopped - Filter failed" Can anyone please help?

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