Newsroom Update
Apple and Google deliver support for unwanted tracking alerts in iOS and Android. Learn more >
Apple and Google deliver support for unwanted tracking alerts in iOS and Android. Learn more >
When I was sending an email from my iPhone 8 I noticed that my email said I was sending from an email address that I did not recognize. I found that address in my email account but could not delete it like other accounts. The account said it was life
style deals for seniors along
with other information. How can I get rid of it? Is this a form of hacking?
iPhone 8 Plus
This could be due to having an unknown profile installed on your device.
Please check this by going into the Settings App -> General -> Device Management ('Profiles' on earlier iOS software) -> and delete any unknown profile listed. If this is your personal device most likely there should be no profiles listed.
This could be due to having an unknown profile installed on your device.
Please check this by going into the Settings App -> General -> Device Management ('Profiles' on earlier iOS software) -> and delete any unknown profile listed. If this is your personal device most likely there should be no profiles listed.
iPhones cannot be hacked or infected with Virus / Malware / Spyware by merely clicking on a link in Safari, unless you have intentionally downloaded spurious softwares or unauthorised apps directly from internet and installed on your iPhone.
You need to look at the way you share your sensitive and valuable informations of your device with your friends and family members.
However --> If you think your Apple ID has been compromised - Apple ...
Hi, thanks for the replies. It turned out that a profile installed the email account. One of the Senlor guys at apple figured it out. This was the reason I could not delete the email. In sum I had to go to profiles and delete it there to get rid of the email account.
The only way the profile could have been installed is if you authorized its installation. In the future NEVER accept an invitation to install anything on your phone unless it is from the App Store. And especially never install anything from a website.
Unknown email account - hacking?
