jnardoni Author

Level 1

15 points

Scan Documents

When I scan a document into my cloud using the phone's camera it creates a pdf file that I cannot open on my phone, not even in quick view. I can open the file on a laptop from my cloud folder but not from within the phone or ipad. Is there a software issue or user error?

iPhone XR

Posted on Nov 12, 2019 9:26 AM

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4 replies

jnardoni Author

Level 1

15 points

Nov 12, 2019 11:11 AM in response to ProustGiulio

Whelp, restarted my phone and it works. I don’t know why I don’t think of that first. 💡

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Level 10

209,820 points

Nov 12, 2019 9:29 AM in response to jnardoni

What app are you using to scan documents?

Regards

Giulio

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jnardoni Author

Level 1

15 points

Nov 12, 2019 10:54 AM in response to ProustGiulio

I am using the scanner within folders for iCloud. It’s one of the new adds from the latest ios update.

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Level 10

209,820 points

Nov 12, 2019 11:15 AM in response to jnardoni

Glad you could work it out :-)

Giulio

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