Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple TV 4K Sign in Loop

Just got a TV 4k.


ive tried setting it up every way possible: through other device, manual whatever. While trying to sign in to iCloud or App Store of whatever I enter my Apple ID, then password. I get the spinning circle for a while and then it dumps me right back to the login screen again. I can’t get it to actually log in - but it’s not rejecting the password or anything like that. Just won’t actually sign in.

Posted on Nov 12, 2019 3:18 PM

Reply
Question marked as Best reply

Posted on Nov 12, 2019 3:32 PM

Possibly the internet connection or home network needs a bit of TLC. What you describe could happen when the device can’t reach the internet servers. Verify the network settings.


Get help with Wi-Fi networks on your Apple TV - Apple Support

3 replies

Apple TV 4K Sign in Loop

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.