You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Facebook loads. Most of the tabs work. However, the posts fromm friends are not getting loaded. the app keeps on asking me to refresh but that does not solve thhe problem. However for the same user id, Facebook App in a Samsung phone works.

Facebook loads. Most of the functionality is OK. Friends, Market Place, Notifications are all working satisfactorily. However, on the main wall, Posts are not getting loaded. Instead I am asked to refresh again and again. I have tried the following:

  1. Deleted and reinstalled Facebook App from the App store.
  2. Switched off the iPhone and restarted.
  3. Cleared the Cache and deleted most of videos and photos to clear the memory.

The problem is experienced in both my i Phone r and iPhone SE.

The Operating system software are updated to the latest standards. ( SE has version 13.2.2; iPhone 6 has the version 12.4.3

Incidentally, for the same user id, Facebook works perfectly on a Samsung phone.

Please help.


iPhone 6, iOS 12

Posted on Nov 13, 2019 6:14 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 13, 2019 6:16 AM

Facebook is not an Apple product. Contact the app developer here --> App Support

4 replies

Facebook loads. Most of the tabs work. However, the posts fromm friends are not getting loaded. the app keeps on asking me to refresh but that does not solve thhe problem. However for the same user id, Facebook App in a Samsung phone works.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.