You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
📢 Newsroom Update
Apple introduces powerful new iPad mini built for Apple Intelligence. Learn more >
Apple introduces powerful new iPad mini built for Apple Intelligence. Learn more >
I have a number of folders in the ICloud Drive/Documents of the Files app on my IPad Mini.
this is my problem:
For some of these folders I can open them, see the title of the items inside, click on the one I want to read and it opens right away.
But for some other folders, when I click on the item I get this:
And if I click on preview I get this:
can somebody please tell me what to do to fix this?
thanks.
iPad mini, iOS 12
That is not a folder, but rather a compressed zip file. On the latest version of iPadOS (iOS 13), you should be able to long press on the file icon and select uncompress to turn it into a folder/file that you can view/open.
If you don't have/can't upgrade to iPadOS 13, you will need to uncompress the file on a computer.
Hope this helps,
Fin
That is not a folder, but rather a compressed zip file. On the latest version of iPadOS (iOS 13), you should be able to long press on the file icon and select uncompress to turn it into a folder/file that you can view/open.
If you don't have/can't upgrade to iPadOS 13, you will need to uncompress the file on a computer.
Hope this helps,
Fin
Thanks Fin, it worked!
Some of the documents in the Files app on IPad can not be opened
