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BootCamp Assistant Not Working on New 2019 MacBook Pro 16 Inch

When attempting to install windows 10 on my MacBook Pro (16-inch, 2019), I receive the following statement - "Can’t install the software because it is not currently available from the Software Update server."


Please help. Thank you.

MacBook Pro 15", macOS 10.15

Posted on Nov 14, 2019 9:09 PM

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64 replies

Nov 18, 2019 6:03 PM in response to speakElvish

FYI on AMD Windows drivers. They currently have an Adrenaline package for the Radeon consumer version of the card, but not the "Pro" version (as of 11/18/2019). The consumer card drivers may work, but I cannot verify this. This could be the reason for the delay. Interestingly enough, I am also unable to get either public or developer beta updates to this system. These new new machines may not yet be registered with various Apple support services at this time.

Nov 18, 2019 6:09 PM in response to mrreid

I just talked to Apple Support via chat, and this is what I was told:


Thanks for waiting. I did some checking, and it looks like we’ve had a few other reports of this with this model, and it’s something we’ll be checking into. Currently, the recommendations are to continue trying this periodically to see if the behavior changes. If it does continue for an extended period of time, I would suggest we reconnect and check for any updates to the suggestions by our software engineers.


I guess we'll just have to wait

Nov 18, 2019 9:55 PM in response to marcbybron

I was able to finally get confirmation from Apple Support that the Windows Support Software had not been finished and they would let me know when it is available.


I tried a manual install which requires disabling boot protection, etc but couldn’t get past the “no drives” issue for the internal drive.


For those interested I can confirm Parallels works well in the system but I have not test it with Visual Studio as I opted to wait and keep using my existing setup rather then waste time on a temp solution.

Nov 19, 2019 8:13 AM in response to TallyHoTech

Hi


Just download the AMD drivers, start the install, then once it uncompresses use Device Manager to update the drive. Select driver manually, "Have Disk" and then locate the decompressed folder, go to drivers folder and select. You will get a list of drivers and select the one you want. Prior to that however, you may also want to try to install the drivers from bootcampdrivers.com. I think, even though it did not properly detect the hardware, it did install the driver software. I cannot remember which I did first.


Hope this helps.

BootCamp Assistant Not Working on New 2019 MacBook Pro 16 Inch

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