Apple Event: May 7th at 7 am PT
I just bought a Macbook Pro 16", 32 Gb memory, 1 Tb SSD. All updates have been installed. I've downloaded the latest Windows 10 ISO from Microsoft. When I try to load using Boot Camp Assistant, I get a failure message "Can't install the software because it is not currently available from the Software Update Server". Same message is given if I try to download the support software from the Action menu. Any suggestions?
MacBook Pro
So Brigadier was able to download a package named WindowsSupport.dmg that contains folders for $WinPEDriver$ and BootCamp. I conclude that the appropriate drivers exist, but Boot Camp Assistant is not able to find and download them from the Apple Server. So I guess I'm doomed to wait for Apple to fix this problem.
The singular reason I bought this computer for my wife was to allow her to have Windows 10 functionality to work remotely at home and a Mac computer for her to do photography when she retires in a year. I'm hoping Apple can fix this problem quickly, considering how much this machine cost.
Same problem with Bootcamp.
Also can't download the update for Finder to connect to iPhone on a fresh install. Same error "Can't install the software because it is not currently available from the Software Update Server".
It's a global problem from Apple server's ?
Rogerseb wrote:
Same problem with Bootcamp.
I suspect the Apple CDN files are being updated.
Also can't download the update for Finder to connect to iPhone on a fresh install. Same error "Can't install the software because it is not currently available from the Software Update Server".
I assume this is for the just announced models.
It's a global problem from Apple server's ?
Most likely, yes. Talk to Apple Technical Support. You may also want to check DownDetector. BTW, I am on the US East Coast.
I'm not sure what changed, but I was just able to download the support software and am just now installing Windows 10.
I was able to install W10 without issues on a 2018 Mini.
Many are reporting this issue. Can you run BC Assistant -> Action -> Download as a test?
Did that, with same result,.
Try and use Brigadier (https://github.com/timsutton/brigadier) as a test.
I'm running that now, and it seems to be downloading the .pkg file without issue. What should I do next?
Let it finish. Seems to be an issue with BC Assistant, if Brigadier works.
You may want to contact Apple Technical Support and ask them to create a tracking case for you.
What part of the world are you located in? PDX points to Portland.
Portland, Oregon. I filed a bug report with Apple this morning, and if I don't hear anything today I'll open a tracking case as advised.
Maybe this can help. https://youtu.be/OWqpAd6MEbU
There are sporadic issues connecting to Apple CDN. Good to hear you made progress. 😎
Can't load Windows 10 on Macbook Pro 16" 2019
