macOS High Sierra with iTunes 12.8.2.3 won't recognize my iPhone 7+ (13.1.3) to make a backup

When I upgraded my MacBook Pro (15-inch, Mid 2010) to macOS High Sierra, it stopped recognizing my iPhone 7+ (13.1.3) with iTunes 12.8.2.3. I'm unable to back it up anymore.

Thank you!

MacBook Pro 15", macOS 10.13

Posted on Nov 15, 2019 12:48 PM

Reply
1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

macOS High Sierra with iTunes 12.8.2.3 won't recognize my iPhone 7+ (13.1.3) to make a backup

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.