Dropped wifi on FaceTime

Every time I get a FaceTime call the wifi disconnects on my phone. How do I make this stop?

iPhone XR, iOS 13

Posted on Nov 15, 2019 8:22 PM

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1 reply

chris_g1

Community Specialist

Nov 18, 2019 5:36 PM in response to TeiCrutcher

Hello TelCrutcher and welcome to Apple Support Communities.

I see you're having an issue with Wi-Fi disconnecting on an iPhone.

Start by disabling Bluetooth at Settings > Bluetooth and then test.

If the issue persists, turn Bluetooth back on and disable LTE at Settings > Cellular and test.

If the issue persists after both of these steps reach out to Apple Support for additional help.

Contact - Official Apple Support

Cheers.

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Dropped wifi on FaceTime

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