My Apple TV keeps popping up to verify Apple ID from accounts that have been deleted

Hi my Apple TV keeps popping up to verify Apple ID from accounts that have been deleted, but for some reason keeps asking to put in password. It asks me this when I’m already signed in so I don’t understand. It’s frustrating I can’t use my Apple Music or really any app without it bothering me constantly.


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Posted on Nov 16, 2019 7:44 AM

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Nov 19, 2019 2:11 PM in response to Minsoms

I started experiencing this issue recently, after never having this issue before in the last couple years. Mine only continuously asks for verification when I launch the Music app, so I believe it’s related to that. Unfortunately, my Apple TV shows my correct Apple ID signed into the store but the pop up is only asking for the removed user’s password. And no, I am NOT getting back in touch with my ex to ask for the password to get around this, not a chance.


Apps have been removed, all logins verifiers they are set to me, and I am the only user available on my Apple TV.


About the only thing I have left to try is do a factory reset, but that is such a daunting task with everything connected I’m hoping to avoid that. Any ideas are welcomed!

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My Apple TV keeps popping up to verify Apple ID from accounts that have been deleted

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