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poornima1412 Author

Level 1

4 points

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Unable to take screenshot on new iphone even after multiple reboots and all ways to take screenshot tried

Posted on Nov 17, 2019 10:38 AM

Top-ranking reply

Jordan_Bedford

Level 1

121 points

Posted on Nov 17, 2019 11:29 AM

What iPhone do you have? If you have an iPhone X or later you need to press the side (power) button and the volume up button at the same time. If your iPhone is any earlier you need to press the home button and the power button. If this still doesn't work and rebooting doesn't work take it into your local Apple Store, it could be a hardware issue.

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