Level 1

120 points

AirPods Pro weird noise on one ear

Hi, I got a pair of AirPods Pro and as soon as out of the box one ear makes a weird scratching sound in noice-canceling mode. The weird scratching noise disappears if you are in regular no-noise-canceling mode. I tried another pair and it was also ok - no weird noise. I contacted Apple and they are reviewing the issue, but definitely there is something wrong in those. I also noticed the right problematic ear was running batteries twice as fast as the left one. Anyone with similar problems? Annoying as they are brand new and were bought for the noise canceling feature in the 1st place~

Posted on Nov 17, 2019 3:19 PM

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N1L8_

Level 1

4 points

Posted on Feb 1, 2020 10:12 AM

I had this problem as well, but it is super easy to fix. Put both airpods back in the case with both of the modes off. Then hold the button in the back for 15 seconds until the light turns amber, connect the airpods with your phone again. And problem solved, no hissing noise in any of the Airpods. Hope this helped

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114 replies

Dec 5, 2019 7:52 AM in response to eugelit1

Completely discharged? What is the report :( ... And when you walk or run you really do not have this problem?

Dec 17, 2019 11:50 PM in response to eugelit1

I am now having extract issues. it will happened when airpods are in Noicancelation or Transparency mode. I hate it

TaurasG

Level 1

23 points

Dec 21, 2019 1:32 PM in response to pungme

Oh my... I have the exact same problem on left AirPod and the sound is similar to whistler have you managed to get it fixed? If so let me know:)

Jan 2, 2020 8:57 AM in response to LolaCeleste

no problem!

Jan 2, 2020 8:59 AM in response to OlegPanfyorov

If you are not satisfied with the product there is no use in keeping it. If you decide to sell it then you should sell it for what you think it is worth.

Appfa

Level 1

4 points

Jan 10, 2020 8:33 PM in response to eugelit1

Same thing here. But is not going away. Music is fine. Only with sharp noise. And is like feed back from the speaker or so.

Jan 17, 2020 12:38 AM in response to eugelit1

Same problem here, I will try this out as well.

Jan 17, 2020 12:39 AM in response to borisbaldinger

Sadly this didn't work on my AirPods Pro, the problem persistent after a full reset.

Jan 21, 2020 5:46 AM in response to eugelit1

I have almost exactly the same problem with my AirPods pro! Only my problematic side is left side.

Jan 21, 2020 10:17 AM in response to Apple_User253

Mine is scratchy-like in right ear. Directly out of box, very weird.

Jan 21, 2020 10:18 AM in response to eugelit1

I have owned two pairs of AirPods pro. My first pair did not make any noise, my newest pair does. Definitely gotta be something wrong with them.

Jan 28, 2020 2:36 PM in response to eugelit1

I’ve tried all the solutions showing in this forum and I still have the same problem.

Can’t Apple support help?

asjad192

Level 1

24 points

Feb 1, 2020 11:13 AM in response to eugelit1

I am also experiencing scratching type of noise in my airpods pro

Feb 7, 2020 4:01 AM in response to eugelit1

Same here annoying scratching sound in right earphone comes and goes

Feb 25, 2020 12:45 PM in response to eugelit1

I too am having this problem. But I’ve had them for a few months now and they just started to do it. It’s the right bud for me as well.

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AirPods Pro weird noise on one ear