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AirPods Pro weird noise on one ear

Hi, I got a pair of AirPods Pro and as soon as out of the box one ear makes a weird scratching sound in noice-canceling mode. The weird scratching noise disappears if you are in regular no-noise-canceling mode. I tried another pair and it was also ok - no weird noise. I contacted Apple and they are reviewing the issue, but definitely there is something wrong in those. I also noticed the right problematic ear was running batteries twice as fast as the left one. Anyone with similar problems? Annoying as they are brand new and were bought for the noise canceling feature in the 1st place~

Posted on Nov 17, 2019 3:19 PM

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N1L8_

Level 1

4 points

Posted on Feb 1, 2020 10:12 AM

I had this problem as well, but it is super easy to fix. Put both airpods back in the case with both of the modes off. Then hold the button in the back for 15 seconds until the light turns amber, connect the airpods with your phone again. And problem solved, no hissing noise in any of the Airpods. Hope this helped

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114 replies

danielgq

Level 1

4 points

May 22, 2020 10:37 AM in response to eugelit1

I have the exact same issue. It started this week.

Whenever I call or listen to music, I start hearing the weird sound on the right airpod only. It gets worst when I touch it, every single time my finger touches the external part of the airpord, there is this interference like sound.

I called apple, we did the troubleshooting steps including resetting and disconnecting from the phone/device but it happens no matter where they are connected. The same issue occurs if I use an iPhone, Macbook, iPad or even an android device.

For me it's a hardware related issue but they are asking me to take the airpods to an apple store. In Mexico we are in phase 3 of the pandemic and most stores, like the apple ones are closed! I do have an apple care and I'm deeply disappointed because I'm not getting a solution.

eugelit1 Author

Level 1

120 points

Dec 5, 2019 5:40 AM in response to Apple_User253

Scratchy. But went away after I discharged the AirPods completely once

eugelit1 Author

Level 1

120 points

Dec 5, 2019 8:35 AM in response to KayneGiordano

Yeah the problem was there for many days, then I used them for 4 h straight and the problematic left one was put of battery and scratching a lot. After I recharged them the problem went away

Dec 20, 2019 2:13 AM in response to Imightneedhelp1

Yeah. Just go to the Bluetooth Settings. Ignore the AirPods Pro and reconnect them. Problem went away after that.

Quick and Easy solution.

caden217

Level 1

4 points

Jan 27, 2020 5:10 PM in response to eugelit1

I had the exact same issue with the scratchy sounds. All I did was forget the AirPods from my iPhones Bluetooth list than reconnected then as if they were new and it seemed to

fix the issue

Feb 25, 2020 12:53 PM in response to markfromcalimesa

Went to Apple support and action my warranty.

They have replaced my AirPods and no issues so far with the new ones

Mr.Zen

Level 1

28 points

May 2, 2020 8:15 AM in response to eugelit1

this has been fixed on 13.5 beta software I can confirm...

DazBr

Level 1

4 points

Oct 4, 2020 4:07 PM in response to eugelit1

I am having this issue but it seems like it’s feedback or something. If I make a noise it repeats in my ear with a loud buzzing noise.

Oct 30, 2020 10:17 AM in response to eugelit1

mine does a beep sound on the left one and it does not matter if i got trans or noise cancel on

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AirPods Pro weird noise on one ear