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Problems with contacts

Hi, why I have the same contact 2-3 times and in bad format (everything from contact is in one line, phones,name,email,.....). I cant use contact in this format. Before were contacts OK. I thing that problem is in sync. with iCloud. Thanks for answer. Milos

iPhone XR

Posted on Nov 18, 2019 9:50 AM

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Question marked as Best reply

Posted on Nov 18, 2019 11:14 AM

Do you have the same Contact stored multiple email accounts? Read below...


Contacts are neither stored locally on an iPhone nor in SIM. They are synced to an email account that you had Google, iCloud, AOL, Exchange, Outlook, Yahoo or any Other


  1. How many Contacts account (email client server) you have?
  2. What is your default Contacts Account?
  3. Which email account you are using to store Contacts?


  • See the GIF below for Contacts and Default Account



  • Learn how to add an email account and make it default (Watch the GIF)
  • This example is for Gmail but the process remains same for all Google, iCloud, AOL, Exchange, Outlook, Yahoo or any Other

1 reply
Question marked as Best reply

Nov 18, 2019 11:14 AM in response to milos19

Do you have the same Contact stored multiple email accounts? Read below...


Contacts are neither stored locally on an iPhone nor in SIM. They are synced to an email account that you had Google, iCloud, AOL, Exchange, Outlook, Yahoo or any Other


  1. How many Contacts account (email client server) you have?
  2. What is your default Contacts Account?
  3. Which email account you are using to store Contacts?


  • See the GIF below for Contacts and Default Account



  • Learn how to add an email account and make it default (Watch the GIF)
  • This example is for Gmail but the process remains same for all Google, iCloud, AOL, Exchange, Outlook, Yahoo or any Other

Problems with contacts

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