Genius results can't be updated right now. An unknown error has occurred (4001)

Anyone else having problems with iTunes "Genius" not working???

I have tried ALL solutions recommended online (Apple, Reddit, etc), and now have had an open ticket with Apple "Support" for 5 months. Genius still crashes every time I try to rebuild, unusually a few hours after gathering info...

MacBook Pro 15", macOS 10.13

Posted on Nov 18, 2019 10:52 AM

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Genius results can't be updated right now. An unknown error has occurred (4001)

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