Airpods Pro keep falling out of my ears!

I just got Airpods Pro and they will not stay in my ears for more than a minute or so. I feel them start creeping and I know I have only a second or two before they seem to jump out of my ear as if they were being repelled or something. I have tried every size tip and they all do the same thing. I never had any problems with my old Airpods so this is strange to me. If I don't find a fix I'm going to have to return them as they are basically unusable. Anyone else have this problem? Any suggestions?


iPhone 11 Pro Max

Posted on Nov 18, 2019 12:46 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 8, 2020 8:04 PM

I was having the same problem and started searching for solutions because I’m outside of my window to return my AirPods Pro. I found a suggestion to wear them upside down, at about the 2:00 position. I tried it and it immediately worked. I did a seal test and it had a seal. Didn’t fall out. I made a call on the phone and on FaceTime and was heard perfectly. It does look silly, but they didn’t fall out. Here’s a photo for reference.

1,046 replies

Jan 25, 2021 3:09 PM in response to dantechpro

I am also using the “AZLA SednaEarfit XELASTEC for Airpods Pro," and after initially trying no less than 5 different after-market devices (foam tips, hooks, etc.), this is the first thing that consistently works. Finally!


As to them allegedly "wearing out," I've found that if one cleans them with a little rubbing alcohol prior to each use, their "tacky" nature stays just fine for the long term and they continue to work perfectly.

Apr 24, 2023 12:25 PM in response to michoaxan

@michoaxan, I tried the memory foam tips first and they were useless but if you see my post above, you will see my recommendation for the $15 Proof Labs Ear Hooks on Amazon. I have been using these for months and I can't tell you how great they are! When using them, those AirPods will absolutely stay in your ears! Go read the reviews on Amazon and you will see. Hope that helps! :)

May 9, 2020 12:18 PM in response to manning11

Well I’ve figured out the problem. It’s tiny fine ear hair. If you touch the nub of your ear you’ll feel it. It’s like a peach. I made a 15.00 purchase on amazon and I waxed my ear. I just ate lunch (chewing) and they haven’t fallen out!!!! I couldn’t even talk on a phone call let alone eat something without them falling out Of my ears. It’s the tiny hairs breaking the silicones ability to be direct on the skin. Hope this helps someone out there. It’s been over 2 hours these have been in now with no slipping. I’m actually amazed it worked.

Oct 17, 2020 11:35 AM in response to manning11

hello everybody! i had the same issue as everyone and almost returned them but i got on youtube and looked it up... those people have an answer for everything. what i found was memory foam replacement tips on amazon. i have had these for about 2 weeks and have not had one slip out since. with the silicon tips they would fall out every few minutes. this is not the fix i was hoping for but it works! only down side is it takes away some of the bass/volume/noise cancellation. i bought the cheapest ones on amazon but if you go for some of the better reviewed ones i’m sure you will have no issues.

Jan 29, 2020 4:56 PM in response to Aw1799

I have found a solution (at least for me).

https://www.amazon.com/gp/product/B082X4QK4N/ref=ppx_yo_dt_b_asin_title_o06_s00


Basically silicon covers that cover the body of the Airpods Pro. I'm not sure if it's because of the size increase or the stickiness of the material but I can tell you that they stay in WAY better than before.


I did an hour long workout this morning and they never moved. In fact, I had to fight my habit of continuously pressing them back in my ears!


The cover on the case is a bit tighter now: doesn't snap shut anymore, you have to close it manually. But it does close. I actually prefer it because the snapping case always woke my wife up when I put them on early in the morning. No longer!


No guarantees they will work for you because I imagine it's at least partly dependent on the size of your ears, but they definitely helped me.


Jan 30, 2020 3:04 PM in response to manning11

So I’ve received both the foam tips and the wing attachments through Amazon, AhaStyle 3 Pairs AirPods Pro Ear Hooks Anti-Slip Ear Covers Silicone Accessories【Not Fit in The Charging Case】 Compatiable with Apple AirPods Pro 2019 (Black) https://www.amazon.com/dp/B0837FH283/ref=cm_sw_r_cp_api_i_t81mEbKHVCFVT.


The foam tips seem a little more secure than the original silicone tips but I haven’t tried them during strenuous activity. The wing tips feel very secure and aren’t difficult to slip on or remove. I was someone who had to use wing tips on my AirPod 1 version so this isn’t big deal for me. I’d rather know they’re secure than take a chance at losing one while Mountain biking. Hopefully Apple will supply there own fix to everyone free of charge but that’s only if everyone keeps giving feedback directly to Apple and not just posting frustration on this forum.

Feb 19, 2020 6:34 PM in response to manning11

Had the same problem, never had this issue with the original AirPods, needless to say I was quite annoyed as it really detracted from the so called “upgrade”. I just bought some after market “ear tips” for $10.99 and they seem to stay in much better. Shame on Apple for this design flaw. Search “allbingo ear tips” on Amazon or go to this link if Apple allows me to share it: https://www.amazon.com/dp/B083Q5P59M?ref=ppx_pop_mob_ap_share

May 3, 2020 3:41 AM in response to GabrielMontejo

I know it’s not the answer we need to hear after spending €250 for the Airpods pro. I bought a pair of memory foam tips on eBay & they work a treat. I love the Audio from the Airpods but like everyone here they keep falling out. But I suggest trying the memory foam tips there the business & cheap. Maybe Apple could look @ them & going forward them might do something positive.

have a good day

May 14, 2020 2:28 PM in response to manning11

This may sound dumb but it worked for me.


My solution to this problem was to simply twist the airpods UP just a bit to lock them in place. If I simply push them in and leave them as is they eventually move (they never felt out but you could feel the airpod getting loose).


Also, my left ear canal may be narrower than my right one so I now have the small tip on the left and medium tip on my right...so far so good.


Hope that helps.

Jun 21, 2020 2:58 PM in response to manning11

Haha, upside down did not even work for me.............


I purchased "PZOZ 3 Pairs Replacement Ear Tips Compatible with Apple AirPods Pro, Memory Foam Reducing Noise in-Ear Eartips Accessories (Fit in The Charging Case) (S/M/L, Gray)" and they work way better than apple's Ear Tips.

Some might say the sound quality won't be greater but they passed fit test and what good quality if they won't stay in my ear?

If anyone stuck with this Airpods and can't return them, spending $12 which will at least give you a chance to use them without worrying when they will fall until apple come up a better fix(if they are even caring).

Jul 9, 2020 3:34 PM in response to manning11

I may have found a solution to this problem. Mine lose their seal in an hour or so, no matter which tip I use, the right one in particular. And I am pretty sure if I do not adjust, the right one would fall out after some time. However, when I pull my ear backward while putting the APP in my ear, they almost do not move. I was about to return these, but now they are almost stuck to my ears. It is not very practical to put the pods into your ears this way, especially when in public, it may look weird; however, they do not lose their seal and fall out.

Jul 14, 2020 8:32 AM in response to tre.wc

Stand by, tre.wc, I may have found a solution. Based upon reviews, I ordered some memory foam tips thru Amazon from Foam Masters. Tried them out yesterday for two different times, each about two hours and they seem to work well. Like you, I was ready to return my AirPods Pros, but this may work. Haven't tried using them while working out or other physical work, so we'll see, but these seem pretty good so far. https://smile.amazon.com/gp/product/B083S2Y393/ref=ppx_yo_dt_b_asin_title_o00_s00?ie=UTF8&psc=1

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Airpods Pro keep falling out of my ears!

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.