Suddenly Cannot connect to the ITunes Store

OS X Mojave 10.14.6

MacBook Pro 15", macOS 10.14

Posted on Nov 18, 2019 4:04 PM

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Community Specialist

Posted on Nov 21, 2019 1:30 PM

Hi owenfromannapolis,

Thank you for using the Apple Support Communities! I understand you are unable to access the iTunes Store on your Mac. I am happy to help.

Please try these troubleshooting steps: If you can't connect to the App Store, iTunes Store, or Apple Books - Apple Support. Be sure to test multiple apps on your Mac, and connect your Mac to different networks to help with isolating the behavior.

If you need continued support, reach back out with an update on your issue.

Regards.

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Top-ranking reply

Community Specialist

Nov 21, 2019 1:30 PM in response to owenfromannapolis

Hi owenfromannapolis,

Thank you for using the Apple Support Communities! I understand you are unable to access the iTunes Store on your Mac. I am happy to help.

Please try these troubleshooting steps: If you can't connect to the App Store, iTunes Store, or Apple Books - Apple Support. Be sure to test multiple apps on your Mac, and connect your Mac to different networks to help with isolating the behavior.

If you need continued support, reach back out with an update on your issue.

Regards.

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Suddenly Cannot connect to the ITunes Store

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