IPhone disconnects when importing photos

I THREW THAT PIECE OF SHEEEIIIIIT AWAY AND BOUGHT A PIXEL 4. FUXX AN IPHONE.

This solved it for me, thank you!

How you solve it? I have the same issue too..

Why won’t my photos transfer to another computer?

It has been 2 years and no solution?

Cannot receive photos on my computer from my iphone

Cannot receive photos on my computer from my iphone

I'm having this issue too and it is doing my head in. Changing 'Keep Original' under photos appears to work and everything transfers but then you can't watch the videos at all. They won't play and some photos turn into HEIC files. We have an old iPad that won't upgrade past iOS 13 and still on on iOS 12 and it works fine. The issue has only happened since iOS 13. Anyone else been able to work out a fix?

I had a very similar issue with importing pictures and disconnections (with multiple devices). I ran "iPhone/iPod Connectivity" through iTunes. Results showed iPod service was not running (was red). I reinstalled iTunes from the apple website (not windows store) and eventually had iPod service running again. After this fix, importing resumed working normally without any further issues or disconnections. Additionally note, I did not have to change my camera settings and it remained at "Automatic". I almost gave up but stumbled upon this and thank god it worked.

You are a LIFESAVER!!! I’ve struggled with this for years, because my phone always on the selection for keep originals,, but my wife’s phone was on automatic convert. Also you can change your option for what format you take your original pictures in.

I spent a lot of time today using AirDrop to download photos from iPhone to Mac’s download folder. In case you decide to go this route,

1- for Images between one and two Mb, choose 30 images at a time to copy photos to mac

2- make sure all the photos are copied from iPhone. You can check number of those you selected and number of those copied.

Followed the suggestions of changing "Automatic" to "Keep Originals" and worked perfectly. Windows can now open HEIC files so no need to convert them. I did download the new HEVC CODEC for videos which is $0.99 on the Microsoft store as I read that you need both that one and the free HEIF extensions (which was already installed on my system from a recent Windows update, but if you search in the Microsoft store it will tell you if it is installed already). Just copied thousands of photos and videos with no problems. Finally!! Tested and Windows Photos opened them no problem.

I had the same issue for the past 8 months. Seems to correlate with my iCloud storage having not enough storage to cover my phone, even if I don’t back up my pictures there. Just paid to upgrade my iCloud and now magically everything works... :(

Just in case someone is still trying to do this and has stumbled across this thread as i did. What worked for me at the end i connected my iphone 7 to my pc, opened the storage and started copying first all .jpeg images on my pc (not even once did it get disconnected), then the .png and .gif (also no problems), when i chose the .mov or .mp4 files it started to disconnect. Out of the 800 files in one folder (i had 5 of them) i got 2-3 "corrupted" files, either a .mov or mostly a .mp4 that was the cause of my disconnection issue. I did not change any settings or had to use any app to help. Hope someone finds this helpful.

This happens due to a bug when converting 4k videos to Windows readable format. Usually "Keep originals" help. If not, get some third-party app like iMazing, never had issues with it.