I am trying to update my iMac to Catalina OS. When I try, I get a message that says, "This copy of the install MACOS Catalina app is damaged and can not be used to install macOS. How do I get rid of this app so I can then install?

I am trying to update my iMac to Catalina OS. When I try, I get a message that says, "This copy of the install MACOS Catalina app is damaged and can not be used to install macOS. How do I get rid of this app so I can then install?

Posted on Nov 20, 2019 1:36 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 20, 2019 1:53 PM

Locate the installer in the Application folder and put it in the Trash and then empty the Trash. Then re-attempt to download Catalina.

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I am trying to update my iMac to Catalina OS. When I try, I get a message that says, "This copy of the install MACOS Catalina app is damaged and can not be used to install macOS. How do I get rid of this app so I can then install?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.