Apple Notes Blank

Sometimes when I go to my notes on my phone, the contents of my notes have disappeared. The only way I have been able to get them back is by going to my notes on my computer and editing the note where the content shows up.


To be clear - is it not a login issue. I am logged in to all of my accounts and I am able to see my notes. The title of the note is there, the subtext is there, but when I click the note, it is blank. Oddly enough, it will let me write in the note but with "invisible ink" so I don't see anything when I am typing, but if I leave the note, I can see gibberish in the subtext. See photos below.


So that image shows what I see even if I'm writing (of course there is a keyboard below). The second image shows what shows up after I write something, but if I click the note, I see nothing! Very frustrating when I need the content of a note when I only have my phone. I am not having this problem with my computer. Sometimes if I close out of notes, it lets me see what I'm writing again, but I still can't access the data on a note that is blanked out on my phone until I open it and edit it on my computer and they resync... its a confusing problem, I hope I have explained it clearly but if you need clarification just let me know.


I just got a brand new iPhone XR. Please help!

iPhone XR

Posted on Nov 20, 2019 2:29 PM

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Question marked as Top-ranking reply

Posted on Feb 2, 2021 9:33 AM

Hi was just on to Apple support 

They sent this link, have a read and if it sorts 

“our notes problem” 

Can you please report back if it works cheers

I have a feeling it is to do with Icloud, do you all use Icloud? if you go to notes and the note you want is not there

click on folder on top left hand corner and go to notes in i cloud and see if the note you want works there.

Tell us if you find this is ok! or this below is the link they sent


https://support.apple.com/en-gb/HT209254


Cheers Jade


Similar questions

95 replies

Jun 29, 2020 10:20 AM in response to TheBrowneyedgal

I have the same issue on my iPad and so does my wife. Those are random notes where we lose the text. We do not touch anything and it usually will come back, but not always after reboot.


Some notes are from a shared email so the note could be on both iphones and missing from one ipad.


it seems Apple has answered a first question, but nothing more.


if only one note from one account goes missing, this cannot be related to a sync problem. The rest of the account syncs.

Nov 6, 2020 4:03 AM in response to ChrisCard

Now it’s November and I have had this problem for months. So very annoying. Could someone write in simple terms bow to quit notes please for me to try that. I have tried switching on and off, swiped up and I get control centre and if I press on notes there it thinks I want to type a new note and I don’t I just want to see a particular note I have stored, some old notes are there and some aren’t. Thanks

Jan 26, 2021 6:23 PM in response to Ninaxtina1

I must be quite impatient or maybe just narky but it seems to annoy me slightly, which builds with each new reply I read, when people say “me too”, then go on to repeat the exact same symptoms over and over as if they haven’t read the previous replies or even the original question. Would be more helpful if someone could just offer a solution or advice but not repeated same advice, which is another bug bear. I won’t mention those looking for Apple to be amongst the Community and reading these pages of repeats.


if anyone is wondering why I’m so grumpy, well it’s because I googled this bug hoping to find a solution and it’s now 02:17 am as it’s taken me this long to go through everyone’s replies, hoping fir a solution, only to find I’ve practically just read the same reply over and over again and haven’t got any further forward!!! Does this frustrate anyone else. It would be like contacting IT for a solution and them asking you 500 times “Have you switched your computer on?” 🤣😂🤣😂 Sorry folks but please..... tearing my hair out here!!!

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Apple Notes Blank

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