Apple Notes Blank

Sometimes when I go to my notes on my phone, the contents of my notes have disappeared. The only way I have been able to get them back is by going to my notes on my computer and editing the note where the content shows up.


To be clear - is it not a login issue. I am logged in to all of my accounts and I am able to see my notes. The title of the note is there, the subtext is there, but when I click the note, it is blank. Oddly enough, it will let me write in the note but with "invisible ink" so I don't see anything when I am typing, but if I leave the note, I can see gibberish in the subtext. See photos below.


So that image shows what I see even if I'm writing (of course there is a keyboard below). The second image shows what shows up after I write something, but if I click the note, I see nothing! Very frustrating when I need the content of a note when I only have my phone. I am not having this problem with my computer. Sometimes if I close out of notes, it lets me see what I'm writing again, but I still can't access the data on a note that is blanked out on my phone until I open it and edit it on my computer and they resync... its a confusing problem, I hope I have explained it clearly but if you need clarification just let me know.


I just got a brand new iPhone XR. Please help!

iPhone XR

Posted on Nov 20, 2019 2:29 PM

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Question marked as Top-ranking reply

Posted on Feb 2, 2021 9:33 AM

Hi was just on to Apple support 

They sent this link, have a read and if it sorts 

“our notes problem” 

Can you please report back if it works cheers

I have a feeling it is to do with Icloud, do you all use Icloud? if you go to notes and the note you want is not there

click on folder on top left hand corner and go to notes in i cloud and see if the note you want works there.

Tell us if you find this is ok! or this below is the link they sent


https://support.apple.com/en-gb/HT209254


Cheers Jade


Similar questions

95 replies

Jan 7, 2020 10:00 PM in response to chris_g1

I'm dealing with the same problem. This happens randomly so I never know when I'm going to look for the information on the Note and unexpectedly not have it available. It's really inconvenient to have to restart my phone! Is there a way to prevent this? I keep my phone updated, and this happens even if I've restarted the phone within the last few days. Any help will be greatly appreciated.


Thanks!

Jan 14, 2020 5:34 AM in response to Ninaxtina1

i have the same problem. i sync mine with my gmail, and the note will appear in the list, but with no subtext. so i clicked a note of lyrics i had compiled over the past ten years, which was blank. i clicked the body to see if it might reappear but it didn't, so i hit back, and then it automatically deleted the note. i looked on my laptop and it was gone also. luckily i had a backup from five days ago in my gmail, but i don't understand why it would automatically delete it off my laptop and treat it as though there is no text. quite infuriating, and i have no way how to salvage the last few days' work.

Jul 3, 2020 2:50 PM in response to Rocktheglobe1

I feel for you having issues like this.. and I don't have a solution for you. Just makes me glad that I changed all my notes over to iCloud a couple years back rather than Gmail like they used to be. I would also be quite frustrated with something like this.


What I wanted to point out, as several people have made comments to the effect that Apple is not responding.. like you think you are talking to Apple in your posts. When you post on here, you are talking to a user based community and the people who respond here are just like me and you.

Here is a link from a high level user that supports this:

https://discussions.apple.com/docs/DOC-5931


also if you want to provide feedback directly to apple:

https://www.apple.com/feedback/


Aug 31, 2020 3:47 AM in response to Ninaxtina1

Same here just started last update, tho. 11pro. I can use the reminder screen for notes. Fortunately I have some entry codes on notes, but I added the codes onto the address book, whew! I have backup on my MAC on itunes, so if it gets necessary, I can restore. I'm too cheap to pay for the cloud memory. I won't let the cloud on our MAC, so there. Someone here said you can forward the notes to email and see them. I might do that as a save on the ones I think I need.

Jan 16, 2021 9:46 AM in response to jorgeviola

This is crazy. Just after I posted my reply in this topic, I started doing some other things that did not involve my phone. After about 5 minutes I realized that although I had my earbuds “implanted” in my ears but I wasn’t listening to music, podcast, audiobook. Nothing. I opened the TuneIn app and reflexively opened the Notes app. Voilà! All my notes appeared!


Maybe it has something to do with syncing and iCloud??

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Apple Notes Blank

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