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Apple Notes Blank

Sometimes when I go to my notes on my phone, the contents of my notes have disappeared. The only way I have been able to get them back is by going to my notes on my computer and editing the note where the content shows up.


To be clear - is it not a login issue. I am logged in to all of my accounts and I am able to see my notes. The title of the note is there, the subtext is there, but when I click the note, it is blank. Oddly enough, it will let me write in the note but with "invisible ink" so I don't see anything when I am typing, but if I leave the note, I can see gibberish in the subtext. See photos below.


So that image shows what I see even if I'm writing (of course there is a keyboard below). The second image shows what shows up after I write something, but if I click the note, I see nothing! Very frustrating when I need the content of a note when I only have my phone. I am not having this problem with my computer. Sometimes if I close out of notes, it lets me see what I'm writing again, but I still can't access the data on a note that is blanked out on my phone until I open it and edit it on my computer and they resync... its a confusing problem, I hope I have explained it clearly but if you need clarification just let me know.


I just got a brand new iPhone XR. Please help!

iPhone XR

Posted on Nov 20, 2019 2:29 PM

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Question marked as Best reply

Posted on Nov 23, 2019 3:54 PM

Hello Ninaxtina1,



Thanks for that info and for choosing the Apple Support Communities. If I understand correctly, you are unable to see contents of notes on your iPhone, unless you edit the notes on your computer. If you haven't already, please force close the Notes app and restart your device as iOS clears cached data and does other system optimizations when you turn your device off and on.



Force an app to close on your iPhone, iPad, or iPod touch

Restart your iPhone, iPad, or iPod touch



Next, make sure your iPhone is fully up to date, as the updates contain stability fixes that can resolve issues like yours, as well as important security updates to keep your iPhone safe. If you're still having this issue, please contact Apple for further assistance.



Update the iOS software on your iPhone, iPad, or iPod touch

Contact Apple Support 



Cheers!

Similar questions

95 replies

Jun 29, 2020 10:20 AM in response to TheBrowneyedgal

I have the same issue on my iPad and so does my wife. Those are random notes where we lose the text. We do not touch anything and it usually will come back, but not always after reboot.


Some notes are from a shared email so the note could be on both iphones and missing from one ipad.


it seems Apple has answered a first question, but nothing more.


if only one note from one account goes missing, this cannot be related to a sync problem. The rest of the account syncs.

Jul 11, 2020 4:01 AM in response to larisa80

i replaced my 7 with an 11 a week ago because of a few annoying problems, this being one of them. Getting a new phone did not fix any of the problems. The only thing that has worked is turning the phone off and on again. It seems to me it’s connected with a recent iOS update (not sure which one, but within the past 6-12 months) and is a system problem, not an old phone or outdated iOS problem. ,

Jul 30, 2020 10:11 AM in response to TheTunator

You go to your main screen, swipe slowly from the bottom to halfway up the screen to “own” whatever active windows you have open. When your empty notes screen appears, swipe upward quickly to close the window. Now when you click the notes icon your notes come up in place rather than blank. Sorry if I didn’t explain this well. You can also google it for a better description. This works SO MUCH better and quicker than an entire reboot.

Aug 31, 2020 3:47 AM in response to Ninaxtina1

Same here just started last update, tho. 11pro. I can use the reminder screen for notes. Fortunately I have some entry codes on notes, but I added the codes onto the address book, whew! I have backup on my MAC on itunes, so if it gets necessary, I can restore. I'm too cheap to pay for the cloud memory. I won't let the cloud on our MAC, so there. Someone here said you can forward the notes to email and see them. I might do that as a save on the ones I think I need.

Sep 21, 2020 10:04 AM in response to Ninaxtina1

I’ve had this problem on my iPhone X too. I don’t know if everyone’s problem is the same but I use notes with the phone upright. If I happen to turn the phone sideways, the contents of the note becomes invisible. I used to restart the phone to make the note visible again. Someone’s useful suggestion to force close the app works faster but the problem persists.


After force closing the app, I tried holding the phone sideways while opening the app. After that I haven’t had the problem again, even when opening the app with the phone upright. It’s been about a week so I’m hoping the problem won’t come back.

Apple Notes Blank

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