Apple Notes Blank

Sometimes when I go to my notes on my phone, the contents of my notes have disappeared. The only way I have been able to get them back is by going to my notes on my computer and editing the note where the content shows up.


To be clear - is it not a login issue. I am logged in to all of my accounts and I am able to see my notes. The title of the note is there, the subtext is there, but when I click the note, it is blank. Oddly enough, it will let me write in the note but with "invisible ink" so I don't see anything when I am typing, but if I leave the note, I can see gibberish in the subtext. See photos below.


So that image shows what I see even if I'm writing (of course there is a keyboard below). The second image shows what shows up after I write something, but if I click the note, I see nothing! Very frustrating when I need the content of a note when I only have my phone. I am not having this problem with my computer. Sometimes if I close out of notes, it lets me see what I'm writing again, but I still can't access the data on a note that is blanked out on my phone until I open it and edit it on my computer and they resync... its a confusing problem, I hope I have explained it clearly but if you need clarification just let me know.


I just got a brand new iPhone XR. Please help!

iPhone XR

Posted on Nov 20, 2019 2:29 PM

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Posted on Feb 2, 2021 9:33 AM

Hi was just on to Apple support 

They sent this link, have a read and if it sorts 

“our notes problem” 

Can you please report back if it works cheers

I have a feeling it is to do with Icloud, do you all use Icloud? if you go to notes and the note you want is not there

click on folder on top left hand corner and go to notes in i cloud and see if the note you want works there.

Tell us if you find this is ok! or this below is the link they sent


https://support.apple.com/en-gb/HT209254


Cheers Jade


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95 replies

Jan 27, 2021 1:57 AM in response to ANGEBABES

@angebabes, your frustration is understandable, but I can tell you as someone who is subscribed to this thread and who receives emails each time someone replies, there have been no solutions to this issue. Users have described variations on the theme of quitting notes and restarting, but none of us can fix this and Apple apparently don’t want to say a thing about it, which is annoying a lot of people. In fact I’m wrong - there was that one guy who added that you could access the content of the note by hitting the “share” button then “mail”, but that’s only slightly faster than double tapping the home button and quitting notes via the quick launcher then restarting the app, which is what I normally do.


Really it’s only Apple who can get to the bottom of this and fix it in a software update. Until then, this thread likely will just be users moaning about how annoying it is.

Apr 23, 2021 9:56 AM in response to Ninaxtina1

The ‘invisible ink’ Notes problem has been around for a good few iOS releases on my IPhone 5 and X.


I use a single Note as a kind-of to-do list so it’s open most of the time. Every few days (sometimes more or less frequently), when I switch to it, the note has become invisible but I’ve found that just killing the Notes app and reopening it makes the note visible again. I haven’t needed to restart the phone, just kill the Notes app.


I assume that not many people use Notes as this bug has been around for a long time but Apple don’t appear to have tried to fix it. It’s irritating but manageable, I guess.

Mar 10, 2020 2:50 PM in response to chris_g1

This has been happening to me for a while too. It seems to have started right after Apple introduced the “dark” display option. Is it possible the notes app has trouble reconciling the display option that was selected when the note was created, vs the option that is currently selected? I know that switching between light and dark with the notes app open does not fix the problem. But perhaps the problem originates with the conflict, and cannot be resolved until the app or device is restarted.

I’m local, I’d be happy to provide my device for debugging purposes 😉

Jun 7, 2020 12:44 PM in response to chris_g1

My staff and I have been having this issue of disappearing notes on our iPads and me also on my iPhone X for months. Seriously Apple this is a joke, if you cant fix this then it looks like we will be migrating to Samsung.


The only way any of us can see our notes is continually forcing the app to close and then reopen it again. Restarting our devices does not stop it happening. There is no obvious reason why it happens. Sometimes its multiples times a day, others maybe once. At least give us some proper feedback and let us know if anything is actually being done to resolve this very irritating issue.

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Apple Notes Blank

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