Dear iDevice communitie,
I moved to a Galaxy S8 to a iPhone XS and I moved my SMS messages over with the move to iOS app, after it was done (it took like almost an hour), the messages in the message app on the iphone were all backwards (from oldest to newest), and all messages had all the same timestamps (the time it finished transfering).
I really want to keep my messages but I don't know what to do.
iPhone XS, iOS 13
Hey there blazo98,
Thanks for reaching out to Apple Support Communities. I understand your messages that you moved from your Android device are showing the incorrect time stamp and are out of order. I’ll be happy to help with this.
Take a look at the info under ‘If you need help after the transfer’ for some steps that may help with this issue:
Move from Android to iPhone, iPad, or iPod touch
Also, restart your iPhone:
Restart your iPhone, iPad, or iPod touch
It may help to be sure your devices are completely up to date. These links can help you update your iPhone:
How to back up your iPhone, iPad, and iPod touch
Update your iPhone, iPad, or iPod touch
Let me know if this helps.
Messages timestamps messed up after transfering via "move to ios"
