Camera screen cracked but phone was not dropped. Is this covered under warranty? How to get it fixed?

Camera screen cracked. Phone was not dropped. Looking to see if this covered under warranty or how to go about getting it fixed.

[Re-Titled by Moderator]

iPhone XS

Posted on Nov 20, 2019 5:39 PM

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2 replies

sergekills

Level 7

33,329 points

Nov 21, 2019 12:29 AM in response to hollie56

Schedule an appointment at a Genius Bar or the nearest Apple Authorized Service Provider for them to take a look. We can't tell.

Nov 21, 2019 4:20 AM in response to hollie56

Accidental damage is not covered by the standard warranty.

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Camera screen cracked but phone was not dropped. Is this covered under warranty? How to get it fixed?

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