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Hi! I can't see my downloaded files in the Downloads folder BUT I can see the files in the Downloads folder in the dock. If I drag my files from the Downloads folder in the dock to the Downloads folder, they will appear.


I already tried to reboot and shut down the Mac or simply Force quit the Finder app. Nothing has changed.


MacBook Pro 13”, macOS 10.15

Posted on Nov 21, 2019 5:42 AM

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Question marked as Top-ranking reply

Posted on Nov 21, 2019 5:59 AM

See if rebuilding the Finder preferences helps.

From your Finder "Go" menu > "Go to folder" then copy & paste this file path:

~/Library/Preferences/com.apple.finder.plist

Click Go.

Delete the plist file.

Then, restart, or log out and in again.

(You may have to reset some Finder preferences the way you like them)

3 replies
Question marked as Top-ranking reply

Nov 21, 2019 5:59 AM in response to robertopinotti

See if rebuilding the Finder preferences helps.

From your Finder "Go" menu > "Go to folder" then copy & paste this file path:

~/Library/Preferences/com.apple.finder.plist

Click Go.

Delete the plist file.

Then, restart, or log out and in again.

(You may have to reset some Finder preferences the way you like them)

Nov 22, 2019 5:23 AM in response to robertopinotti

Startup in Safe Mode and see if it works as expected.

Use safe mode to isolate issues with your Mac - Apple Support

If that works then the first place to look is in System Preferences > Users & Groups > Login Items. Remove all Login Items by using the (-) minus button, you can always bring them back with the (+) button. Then login to your normal user and test.

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