MacBook 16-inch Fan Noise

We are testing two new 16-inch MacBook's before doing a rollout across our organization. Under low loads (25% cpu utilization), fan noise will get annoyingly loud. We're not doing any GPU related and more routine work such as: using web applications, debugging web pages, Microsoft Teams conferencing (audio/video) with a handful of people, Photos downloading from iCloud, Mac Mail downloading a new mailbox from Exchange.


We DID NOT notice this on our 2015 MacBooks and this might prevent us from continuing the 16-inch MacBook rollout in our organization.


Interested to hear others experiences.


Tim

MacBook Pro 16", macOS 10.15

Posted on Nov 21, 2019 11:34 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 23, 2019 9:27 AM

All,


We are kind of wrapping up all our testing and working with the Apple Business Team to figure out how we move forward.


This thread is getting a little side tracked with monitors and so I wanted to point out that these issues discussed are completely unrelated to brand/model of monitors being used. That said, it IS related to having monitors connected and the internal GPU within the MacBook, along with the CPU and the overall heat that both generate.


In our final testings, we did clean installs with 10.15.2 and primarily tested an eGPU using a Razor Core and a Radeon RX Vega 64 so we could eliminate the internal GPU in the MBP.


It became really clear the combined heat from the internal Radeon Pro 5500m GPU and the i9-9880G CPU is too much for the current thermal management system, especially when using all USB-C ports. (I.e., for power, USB-C hub, USB-C to Display Port video cables).  From all the testing and heat generated by the unit, it looks like our Radeon Pro 5500m GPU is fried because we are seeing artifacts on text (laptop display and external monitors) but not when we use the eGPU.


Just so you understand our configuration with the eGPU:  We have one USB-C Hub connected to the MBP and one USB-C cable connected to the eGPU.  The one USB-C cable to the eGPU is powering the MBP but also the eGPU has the two Display Port cable to the monitors.  Now the MBP has two free USB-C ports.  This was producing about 38 degrees less heat in Airflow on the MBP.


When the eGPU is connected, we can push the MBP to about 60% CPU for sustained periods before hearing the fans at about 4500 RPM. But as many of us have noticed, when we don’t have an eGPU, we’re seeing this at 5% to 10% CPU.


We have installed Parallels and ran Windows 10 on three monitors on separate space and have done Geekbench tests and a variety of stress tests with the eGPU and its operating normally.  


Bottom line, the combination of using the GPU and CPU is pushing the MBP into heat conditions causing the FAN issues and in our case, possibly damage to the GPU.  


Apple had a similar issue with the 2018 MacBook Pro and people were starting to stick their machines inside a Freezer to see if they could avoid the CPU’s from stepping down prematurely.


Hopefully Apple can find a solution because these new 16 inch MBP could be incredible.


Please start a support case with Apple so we can get this resolved sooner than later and it will also protect you a bit more if you need to return your units beyond the return policy. Moving forward, its all on Apple!


Tim

4,224 replies

Jun 15, 2020 7:01 PM in response to Dogcow-Moof

https://forums.macrumors.com/threads/16-macbook-pro-ghosting-smearing.2212842/page-33?post=28542216#post-28542216


35 Page thread on ghosting issues due to the 45ms black to white pixel response time, causing trailing.

Hardware design issue, which makes design work with animations, movement etc drastically more difficult.


+ Technical document as to why is the display is ghosting worse then 2003 LCD screens.

https://www.notebookcheck.net/Apple-MacBook-Pro-16-2019-Laptop-Review-A-convincing-Core-i9-9880H-and-Radeon-Pro-5500M-powered-multimedia-laptop.445902.0.html


and a 78 page thread on the fan noise with external.

https://forums.macrumors.com/threads/16-is-hot-noisy-with-an-external-monitor.2211747/

Jun 16, 2020 8:36 AM in response to PinStudios

PinStudios wrote:

This is so fuuuunny :D. Even after Apple has acknowledged an issue with MBP 16" William and DPJ still keep claiming their macbooks are not affected by this :D


Laugh all you want, it's the truth for the particular configurations at least I tested.


Remember, just because it's an issue does not mean it happens to everyone in every situation, just that a subset of people are experiencing a certain issue.


For example, many people had no issue with the butterfly keyboards on Mac laptops of the past few years, but many more did.

Jun 16, 2020 4:18 PM in response to Dogcow-Moof

William Kucharski wrote:

OK, I've been running a full screen HD video on the Dell screen for the past thirty minutes:


https://discussions.apple.com/content/attachment/edf6e544-0cc8-4a39-bb75-a0472fcabdd8

The output from powermetrics:

**** SMC sensors ****

CPU Thermal level: 54
GPU Thermal level: 4
IO Thermal level: 4
Fan: 2126.82 rpm
CPU die temperature: 71.31 C
GPU die temperature: 70.00 C
CPU Plimit: 0.00
GPU Plimit (Int): 0.00 

Number of prochots: 0

Other info:

https://discussions.apple.com/content/attachment/8b25b2fa-f08c-4c29-b4d3-224843f4a8fd

Shall I give you my 5 year old machines numbers? After 5 years of development we returned back to 20 years temperature wise.. If you are old enough you might remember computers creating constant heat at idle..

Jun 16, 2020 4:43 PM in response to denizcan

denizcan wrote:

What I want from my laptop is not that simple.. What I want is:
Being dead silent.. I moved all the noise creating systems outside of my room, and I want to concentrate on my job, not a hair dryer.. This so called "computer" is the only thing that creates noise in my room..
2. Nice keyboard (check)
3. Nice enough display (check)

If #1 is not there, I do not care the rest.. Really I DO NOT CARE!


Then you'd best investigate other brands of laptop that promise that, right in their specifications; the MacBook Pro does not and never has. Even the new Mac Pro is not completely silent in operation, and the fans in my iMac are always whirring perceptibly but softly.


The situation you describe with fans ramping up and the machine resetting is not thermal shutdown; that sounds like a kernel panic and is something you should discuss further with Apple Support directly as it may be a hardware issue with your machine.


Contact - Official Apple Support

Jun 19, 2020 2:15 PM in response to jc_9

jc_9 wrote:

Previous Macbook Pro 15" didn't have this issue.


I've been lurking in this thread for the last week or so because my 2018 15" MacBook Pro cannot handle having an external monitor connected without the fans blasting.


What's worse for me (with my 15") is that my device likes to clock itself down to somewhere between 800MHz-1.1GHz when it's doing something "taxing" like doing a video call on Google Meet or simply idling with OBS open. See:

And the CPU usage at around that time:

The kernel seems to enjoy downclocking my CPU to ~1GHz while simultaneously flooding it with its own processing (presumably this). In the Intel Power Gadget screenshot above you'll see that there is a discontinuity in the graph. That's due to the kernel taking up 100% of all available processing for a long enough time that the Intel app wasn't able to capture a sample at those timestamps (see: the sudden red spike in the CPU history).


The fun part? Whenever this happens the CPU is typically somewhere between 60-75ºC, which is well within the general safe operational margins, as far as I'm aware.


For what it's worth, I'm on Mojave (10.14.6) and can't currently upgrade because I have dependencies on 32-bit apps. I am also working with Apple Support on trying to track down what's going on.


While I'm still on a 2018 15" MacBook Pro that has the fans constantly spinning between 5500-6000rpm, I completely commiserate with you all and hope that Apple determines a fix for the issue soon.

Jun 19, 2020 4:52 PM in response to ryunokokoro

ryunokokoro wrote:
is a dark day when my mid-2012 MacBook Pro Retina (no external monitors) is able to outperform my 2018 MacBook Pro when the only real difference is that a single external monitor is connected. (I should point out that I ran a few tests with Handbrake and saw that simply forcing the 2018 MBP to run the discreet GPU [no external monitors] caused it to take ~40% longer to render a short video.)

I’m sorry I don’t understand what you mean by discreet GPU. Do you mean that when you disconnect the external display(s) handbrake takes longer than with an external display connected? Handbrake is not using the dedicated GPU is it?


and no worries about chiming in with a 2018 15”. I welcome your input.


Edit: okay I looked it up. The “discrete” GPU is the powerful extra GPU and the “integrated” is the low power standard GPU. So you somehow activated the discrete GPU without external displays connected. How did you do that?

i now understand that handbrake had less power available because the discrete GPU was consuming power as well.

Jun 19, 2020 5:03 PM in response to ryunokokoro

Hi ryunokokoro, I just wanted to mention that I am also experiencing this on my Late 2013 15" rMBP.

If my memory is correct, it was working fine with an external 4K monitor until a major OS update, and then whenever the GPU was being stressed it caused the CPU to throttle down to 800MHz.


I am not aware of any concrete solutions, but you might want to check out this thread if you haven't already:

MacOS Sierra / kernel_task problem

Jun 21, 2020 8:50 AM in response to TimUzzanti

Hi Tim,


Yep sorry was a late night and I forgot what year I was living in.


I agree 100%, the cost of the updated GPU is ridiculous and the price differential is basically 2x the price of the standalone GPU so clearly there is some healthy margins at play here.


However as a working professional who needs this machine for the job and also unfortunately do teleconferencing I would rather give in to Apples prices than keep apologising to clients for the loud fans (not to mention the performance degradation due to the well documented thermal throttling and my own mental health hearing the funs blasting all the time).

Jun 22, 2020 8:53 AM in response to Dogcow-Moof

  • RHS drawing 0.7 W without a monitor, and drawing 21.86W with your U2717D
  • Your laptop is almost ready to explode with those temps


In addition to that, which is essentially the problem that we're all reporting into this thread, for some reason your fans won't turn up to higher RPM to cool down your VERY HOT (based on the temps we're seeing in those screenshots) Macbook, which makes your laptop's condition & performance more worrisome, LOL.


[Edited by Moderator]

Jun 22, 2020 8:26 AM in response to Dogcow-Moof

Thank you William, at least we see that your machine's discrete GPU behaves just like the rest. What's remarkable (to say the least) is that your fans stay below 2000 RPM. Your cpu temp is 167 F eq. 75 deg Celcius, which doesn't sound alarmingly high, but still quite high. I'd expect the fans to be around 3000-4000 at least at this temp. My MBP late 2013 15" has average 3000-3300 RPM at 65 degrees CPU temp.


Did you use any other 3rd party software to override the fans? Do blow ice cold air in your vent inlets? Never mind, I know you don't. But then how?

Jun 22, 2020 9:27 AM in response to mcnuggetswithcheese

mcnuggetswithcheese wrote:

Hi ryunokokoro, I just wanted to mention that I am also experiencing this on my Late 2013 15" rMBP.
If my memory is correct, it was working fine with an external 4K monitor until a major OS update, and then whenever the GPU was being stressed it caused the CPU to throttle down to 800MHz.


If this "massive throttling with external monitors connected" issue isn't a bug that Apple plans to fix, then it feels as though they should stop advertising full support for external monitors. What's the point of connecting an external monitor if the second a core component of the device starts to act up, the machine grinds itself to a screeching halt?


mcnuggetswithcheese wrote:

I am not aware of any concrete solutions, but you might want to check out this thread if you haven't already:
MacOS Sierra / kernel_task problem


Looked into it but there was nothing there for me. Thanks for the reference, though!

Jun 22, 2020 7:05 PM in response to Dogcow-Moof

I noticed on another thread that in some instances, the 59.xx Hz refresh rate is accompanied by the words (NTSC) [Broadcast Standard].


That suggests that a display running at EXACTLY that rate may be a "Reference" display or "Final Output" display intended to be absolutely perfect, with no possible display drop-outs. That in itself may be enough to set the RAM refresh rate to maximum, and boost the consumed power. So if you are seeing 59.xx Hz rate, and change it to ANYTHING else, your power consumption may be different.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

MacBook 16-inch Fan Noise

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.