MacBook 16-inch Fan Noise

TimUzzanti wrote:

And we have gone through 20+ laptops and paused Company Wide purchases for months and spent thousands of dollars on peripherals such as eGPU's etc. so people could use the 16inch MBP's in the meantime as we attempted to provide whatever information Apple needed to fix the issues.

Do you not think this cause us a ton of trouble?

For your machines with graphics issues, I understand Apple replaced them quickly.

For your other machines, I don't get why people insist on using laptops where a desktop or tower configuration is more appropriate. You can, but it won't be an optimal solution, and I think everyone recognizes that.

I still think you'll find the same when you start using PC laptops the same way.

"So, I’ve had mine for two months and they won’t let me return it. "

Considering that Apple offers only a 14 day return period I would say what you're expecting is way over the top. That is why companies offer warranties beyond the return period.

You can do it, it isn't optimal. Why do you insist on ignoring that part of my statement?

You can load up a compact pickup truck with a four cylinder engine and haul with it, and it will work, but you'd be a lot happier doing it with a full size pickup with a large V8 or diesel engine.

The same is true here; you can connect a display or displays to an MBP 16, and it will work happily all day, every day, but the fans are going to run in some/many cases due to the increased thermal load you've put on the machine. The MBP 16 is still functional but it is working a lot harder than a desktop or deskside machine would under the same circumstances.

I've said before it's like trying to edit multiple streams of simultaneous 4K video in Final Cut Pro X on a MacBook Air; you can do it, but it won't be as pleasant an experience as it would be on a Mac Pro.

That doesn't mean you have to buy a Mac Pro to do it, but you also shouldn't complain when the Air doesn't do it in real time.

William Kucharski wrote:

For your other machines, I don't get why people insist on using laptops where a desktop or tower configuration is more appropriate. You can, but it won't be an optimal solution, and I think everyone recognizes that.

Doing a Zoom meeting on a laptop while using an external monitor should not need a powerful desktop machine. A MBP should be able to handle it just fine. In fact, the last gen did it ok. Some people want the flexibility of using a laptop - in this case would you suggest going back to the 2018 MBP as an optimal solution?

Well, If i knew this computer can't work with external monitor, I just would have bought the "Mac Mini" which is way cheaper. But I wanted to use as a laptop when I travel, that's the reason.

I know you are trying to help William, but that's not the solution, as the machine gets really hot, it also slow down the performance to avoid throttling. I have a HP PC laptop and does not have this issue (and has lower specs) let's recognize is not normal to get that hot with external monitors and let's try to find a solution (:

TailsDog wrote:

Doing a Zoom meeting on a laptop while using an external monitor should not need a powerful desktop machine. A MBP should be able to handle it just fine. In fact, the last gen did it ok. Some people want the flexibility of using a laptop - in this case would you suggest going back to the 2018 MBP as an optimal solution?

I haven't read that the MBP 16 doesn't do it "OK" aside from complaining about fan noise while it's doing so.

If all you are doing is a Zoom meeting, why do you need an external monitor? But that's personal preference, and that's fine.

Once again, it's not that the MBP 16 isn't doing what you want, it's that it's not doing it in the way you would prefer.

The fact that some past generation model could do it is immaterial; it also didn't have anywhere near as powerful a CPU or GPU inside, and running around town in a vehicle with an all new to the model 6.0L V8 is going to use more gas than doing it in the 1.8L four cylinder model you used to own. It doesn't matter that you're only going 25 MPH down a city street in either vehicle.

Tim I know you have been frusturated by the new MBP and I wish that were not the case.

You say:

Based on these:

We are testing two new 16-inch MacBook's before doing a rollout across our organization.

and

And we have gone through 20+ laptops and paused Company Wide purchases for months and spent thousands of dollars on peripherals such as eGPU's etc. so people could use the 16inch MBP's

Why did you buy 18+ more when the first two from the very beginning never panned out?

I personally am still very happy with mine with dual 4k screens for design and video editing and and I am sorry that yours have not worked out for you.

AlejandroKL wrote:

I know you are trying to help William, but that's not the solution, as the machine gets really hot, it also slow down the performance to avoid throttling. I have a HP PC laptop and does not have this issue (and has lower specs) let's recognize is not normal to get that hot with external monitors and let's try to find a solution (:

Really? Does that HP have a Radeon 5000 series GPU? How about an Intel 9th generation i7 or i9 CPU?

You can only compare equals to equals.

The MBP 16 works with an external monitor, just perhaps not in the way you would prefer it to.

William Kucharski wrote:

You can load up a compact pickup truck with a four cylinder engine and haul with it, and it will work, but you'd be a lot happier doing it with a full size pickup with a large V8 or diesel engine.

This vehicle analogy doesn't really work here - rendering to an external display doesn't need a high powered device, it can be done just fine with a mac mini or a cell phone.

First, if the external display is a 4K or higher resolution device, it is a lot of work.

Second, the other part of my analogy still applies:

If you drive at 25 MPH in an economy car or a 750 HP supercar, which is going to use a lot more gas doing so, despite the fact "all" you are doing is driving 25 MPH down a street? The supercar, by far.

William Kucharski wrote:

First, if the external display is a 4K or higher resolution device, it is a lot of work.

Second, the other part of my analogy still applies:

If you drive at 25 MPH in an economy car or a 750 HP supercar, which is going to use a lot more gas doing so, despite the fact "all" you are doing is driving 25 MPH down a street? The supercar, by far.

A supercar is inefficient - A MBP 16'' is advertised as being more efficient that the previous generation, not just more powerful! Likewise with the GPU.

Following your vehicle analogy - If a new 2020 RS3 is said to be more efficient than my current 2018 RS3, and I upgraded, and found it used more Petroleum, I would not be happy about it.

TimUzzanti wrote:

Although Apple was good about our Warranty and was used as a sales tool, it has caused a mess internally and we spent unnecessary money in the process. As I have said numerous times, we have spent a TON of money with Apple over the years and mostly good experiences but this has been a cluster and makes it really hard to depend on Apple moving forward from a computer standpoint.

That's fine, and I get that, but beware that going through a third party integrator is the only way you will get that kind of support on the PC side; you won't see it directly from a PC manufacturer.

I'm sure you're also well aware that even today Windows requires a lot more IT support than Macs do.

Still, you need to do what's best for your business and ultimately, you made a decision and I hope it all works out for you.

It does look like the Business Team was misleading here just to gain sales.

They acknowledged the issue, they alluded that a fix would happen then they backtracked hoping you would keep the units anyway.