MacBook 16-inch Fan Noise

We are testing two new 16-inch MacBook's before doing a rollout across our organization. Under low loads (25% cpu utilization), fan noise will get annoyingly loud. We're not doing any GPU related and more routine work such as: using web applications, debugging web pages, Microsoft Teams conferencing (audio/video) with a handful of people, Photos downloading from iCloud, Mac Mail downloading a new mailbox from Exchange.


We DID NOT notice this on our 2015 MacBooks and this might prevent us from continuing the 16-inch MacBook rollout in our organization.


Interested to hear others experiences.


Tim

MacBook Pro 16", macOS 10.15

Posted on Nov 21, 2019 11:34 AM

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Question marked as Top-ranking reply

Posted on Dec 23, 2019 9:27 AM

All,


We are kind of wrapping up all our testing and working with the Apple Business Team to figure out how we move forward.


This thread is getting a little side tracked with monitors and so I wanted to point out that these issues discussed are completely unrelated to brand/model of monitors being used. That said, it IS related to having monitors connected and the internal GPU within the MacBook, along with the CPU and the overall heat that both generate.


In our final testings, we did clean installs with 10.15.2 and primarily tested an eGPU using a Razor Core and a Radeon RX Vega 64 so we could eliminate the internal GPU in the MBP.


It became really clear the combined heat from the internal Radeon Pro 5500m GPU and the i9-9880G CPU is too much for the current thermal management system, especially when using all USB-C ports. (I.e., for power, USB-C hub, USB-C to Display Port video cables).  From all the testing and heat generated by the unit, it looks like our Radeon Pro 5500m GPU is fried because we are seeing artifacts on text (laptop display and external monitors) but not when we use the eGPU.


Just so you understand our configuration with the eGPU:  We have one USB-C Hub connected to the MBP and one USB-C cable connected to the eGPU.  The one USB-C cable to the eGPU is powering the MBP but also the eGPU has the two Display Port cable to the monitors.  Now the MBP has two free USB-C ports.  This was producing about 38 degrees less heat in Airflow on the MBP.


When the eGPU is connected, we can push the MBP to about 60% CPU for sustained periods before hearing the fans at about 4500 RPM. But as many of us have noticed, when we don’t have an eGPU, we’re seeing this at 5% to 10% CPU.


We have installed Parallels and ran Windows 10 on three monitors on separate space and have done Geekbench tests and a variety of stress tests with the eGPU and its operating normally.  


Bottom line, the combination of using the GPU and CPU is pushing the MBP into heat conditions causing the FAN issues and in our case, possibly damage to the GPU.  


Apple had a similar issue with the 2018 MacBook Pro and people were starting to stick their machines inside a Freezer to see if they could avoid the CPU’s from stepping down prematurely.


Hopefully Apple can find a solution because these new 16 inch MBP could be incredible.


Please start a support case with Apple so we can get this resolved sooner than later and it will also protect you a bit more if you need to return your units beyond the return policy. Moving forward, its all on Apple!


Tim

4,224 replies

May 28, 2020 2:39 PM in response to Dogcow-Moof

William Kucharski wrote:


denizcan wrote:

It's so annoying that my 2015 gaming laptop creates a lot less noise than MBP16.. Does Apple use their products in house?

By the hundreds of thousands, including many tens of thousands of MBP16s, most of them connected to external monitors during the day.

So Apple employees are OK with unnecessary power consumption and annoying fan noise..


BTW, do they use their machines with 5K display? Because other than 220DPI, the fonts of MacOS are garbage.. I cannot tolerate the choppy fonts on external monitors so I prefer not using it..

May 28, 2020 3:25 PM in response to Dogcow-Moof

William Kucharski wrote:


As far as the fonts, I couldn't say, it may just be personal preference as most things are; I do know most people use external monitors at the default "retina" resolution.

Try using same monitor in bootcamp.. For instance try using 27" 1440p or 4K monitor.. You will see a dramatic increase in crispness of the text.. For "retina" you should use 4K @ 24" or 5K @ 27.. Even on that you will see thinning in the edges of the fonts.. Not all "t" will be the same.. Some will be thick, some will be thin.. If you start to see this you cannot undo..


In Apple you might find "retina" everywhere, however in real world you plug in the computer to 1080p, 4K etc.. If you manage to carry the dongle ofcourse... If the previous person was using a PC you will see a terrible degradation of the text quality..

May 28, 2020 3:51 PM in response to denizcan

I can't say I'm familiar as I can't stand to even look at a system running Windows let alone use it for anything. I've certainly never noticed issues when I've had my MBP 16 connected via TB3, but I don't have a 4K monitor.


Certainly fonts look fine on my 5K iMac.


denizcan wrote:

With what you said. Smoking hot GGDR6 RAM, full powering eGPU, why does it consume less in Windows? The circuit is the same.


The hardware may be the same, but how it programs the GPU may be entirely different. Windows may set a slower clock speed for the GPU, may not drive the GPU in the same way or a variety of other issues come into play.


My 5 year old gaming laptop with nVidia eGPU consumes around 15W when idle.. When I forcefully activate nVidia it goes to 20W for some period, then it returns to 15W as well.. Unless I do something in the application that uses nVidia, it does not add extra to the power budget.


You can't directly compare systems like this; your old gaming laptop used a different GPU architecture, had different VRAM, and so on.

May 28, 2020 6:59 PM in response to jc_9

>in that it is unchanged while MacOS is consuming all the power.


Maybe I wasn't clear enough, what I meant was that as the MacOS update did not change the Windows bootcamp behaviour so now it's clearly better than on MacOS which is now pushing higher power draw on the GPU and getting hotter much faster since the update




I can't really share a screenshot right now as I'm on bootcamp, you can just take my word for it or not, it's the internet after all :)


I'm happy for you that it hasn't gotten worse, clearly there are differences between devices - I know a small minority of people don't seem to have an issue at all with their MacBooks.


May 28, 2020 7:09 PM in response to ahmedfromreservoir

Alright my bad, I'm just so hesitant right now of keeping this machine or not and was really tired of the useless fight between the two sides. (Come on guys, debating about the actual meaning of overheating now?)


Apple gave me 5 more days to test with the new firmware, still not resolved in my case, but I'm now confused as ever. You guys say it's now worse, I see no differences and now one person on the macrumors thread says the wattage is the same but the fans are lower.


This is so strange

May 28, 2020 8:12 PM in response to Dogcow-Moof

I have no problem with audible fans under load, I'm actually glad it's running hot and loud on my lap while compiling my code. The complaining I have is when using external monitors while browsing or watching a movie, which I think it's fair to expect to run cool.


No, the machine I want is not a Macbook Air. I find 13" too small to type on, and actually want performance (+noise +heat) when I need to get work done. I also want portability, so my only option for a new Mac laptop is the Macbook Pro 16".

May 28, 2020 9:48 PM in response to Dogcow-Moof

William, what is the point to keep persuading people if people just don't get persuaded that way?

You just keep repeating what you have already said and keep going like that.

We get your argument from the very beginning, it's just that we don't agree. That is it. Simple.

You are welcomed to bring any new thoughts here but please don't keep repeating your arguments. It is really annoying to see these posts again and again.


People come here because of a problem and they need to get the problem addressed.

If people don't find it an issue, this thread will die down naturally.



May 29, 2020 7:31 AM in response to Dogcow-Moof

I can't say I'm familiar as I can't stand to even look at a system running Windows let alone use it for anything. I've certainly never noticed issues when I've had my MBP 16 connected via TB3, but I don't have a 4K monitor.

Certainly fonts look fine on my 5K iMac.

I do not say "use Windows".. Just be aware, there is a big room of improvement.. Please walk outside of Apple world and you will see 1080p displays, even with VGA input.. 5K iMac is ~220 PPI, so it hides the choppy fonts as internal display of MBP16..


he hardware may be the same, but how it programs the GPU may be entirely different. Windows may set a slower clock speed for the GPU, may not drive the GPU in the same way or a variety of other issues come into play.


I do not care what Microsoft does.. What I care is it runs cooler.. From what you say what Apple does is ALWAYS TRUE.. If its implementation consumes higher power, than it is the only solution?.. :)


You can't directly compare systems like this; your old gaming laptop used a different GPU architecture, had different VRAM, and so on.


Actually I can.. What was the word Apple likes to express strongly.. "The experience".. My power hungry "HIGH PERFORMANCE" beast creates less noise unless you require it to roar..


When a car proceeds up a long mountain road, the engine works harder, and it will produce more heat.

This is what you do with the discussion.. Driving it to up a long mountain road..


We all have enough background with when CPU/GPU gets hot.. We are using desktops, laptops, macbooks, phones, even embedded systems.. If we were in 1990's, it was OK a device consuming maximum power on idle.. Today it is unacceptable.. For me, an environmentalist, it is homicide..


My point is only that if absolutely silent operation is your major purchasing criterion, you may want to purchase a different machine that has that as a specific design factor.

So, what you are saying is Apple cannot make this machine silent with software update.. Howcome Microsoft does? The noise is a feature, we are using it wrong by using it with external monitor.. Aside from noise, CPU accelerates less because of headroom, but who cares?


I'll do what you say though.. Unless I need to develop for iOS I'll stay away from those crippled, uncared machines.. Looks like we are left alone with this problem.. Like we are with garbage bluetooth, touchpad, GPU drivers in bootcamp..

May 29, 2020 11:00 PM in response to denizcan

denizcan wrote:

Please walk outside of Apple world and you will see 1080p displays, even with VGA input.. 5K iMac is ~220 PPI, so it hides the choppy fonts as internal display of MBP16..


Well, not a problem for me as I wouldn't use my Mac with a 1080p display. I understand there are those that must, though, and certainly if Windows does better it might be a better choice in those particular situations.


I know for a while the native macOS Terminal didn't do as good a job of scaling fonts for display on retina screens used at alternate resolutions as others did, so that's why I tend to use iTerm instead.


I do not care what Microsoft does.. What I care is it runs cooler.. From what you say what Apple does is ALWAYS TRUE.. If its implementation consumes higher power, than it is the only solution?.. :)


If minimizing power consumption is your goal, that's fine. I've mentioned that for me if it's the tiniest bit faster but uses 25w more of power, I have no issues with that, I didn't buy my system to be a power miser, I bought it to be as fast as possible.


Actually I can.. What was the word Apple likes to express strongly.. "The experience".. My power hungry "HIGH PERFORMANCE" beast creates less noise unless you require it to roar..


If you enjoy comparing drastically different systems, that's fine, but I suspect said high performance beast doesn't compare when running performance benchmarks.


We all have enough background with when CPU/GPU gets hot.. We are using desktops, laptops, macbooks, phones, even embedded systems.. If we were in 1990's, it was OK a device consuming maximum power on idle.. Today it is unacceptable.. For me, an environmentalist, it is homicide..


That's your personal preference; I personally don't care about power consumption as much as I do performance.


For example, I like the sound of class A audio amplifiers that suck 1500w at idle, 24 hours per day, 7 days per week, and I don't shut my audio gear off (nor any of my computers, actually.)


We all have different factors that are important to each of us, and if power draw is primary for you, this may not be the system for you long-term.


That's not a horrific statement; I doubt you would purchase a Ford F-350 pickup truck that gets 8 MPG when your goal was something as fuel efficient as possible.


So, what you are saying is Apple cannot make this machine silent with software update.. Howcome Microsoft does? The noise is a feature, we are using it wrong by using it with external monitor.. Aside from noise, CPU accelerates less because of headroom, but who cares?


We don't know what Apple can and can't do, but we do know that sound level was not an advertised feature of the MBP 16.


The CPU doesn't have to accelerate if it was already running quickly.


I'll do what you say though.. Unless I need to develop for iOS I'll stay away from those crippled, uncared machines.. Looks like we are left alone with this problem.. Like we are with garbage bluetooth, touchpad, GPU drivers in bootcamp..


That's your opinion; despite complaints seen here, millions of people use their devices daily with absolutely zero issues whatsoever, whether it is from Bluetooth or any other part of the system.


I hope you search forums for alternate products and see the issues they are having as well.

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MacBook 16-inch Fan Noise

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