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MacBook 16-inch Fan Noise

We are testing two new 16-inch MacBook's before doing a rollout across our organization. Under low loads (25% cpu utilization), fan noise will get annoyingly loud. We're not doing any GPU related and more routine work such as: using web applications, debugging web pages, Microsoft Teams conferencing (audio/video) with a handful of people, Photos downloading from iCloud, Mac Mail downloading a new mailbox from Exchange.


We DID NOT notice this on our 2015 MacBooks and this might prevent us from continuing the 16-inch MacBook rollout in our organization.


Interested to hear others experiences.


Tim

MacBook Pro 16", macOS 10.15

Posted on Nov 21, 2019 11:34 AM

Reply
4,224 replies

Aug 10, 2020 12:57 AM in response to ahmedfromreservoir

ahmedfromreservoir wrote:

I would say not thermally shutting down is the bare minimum "customers won't have legal groundings to sue us" performance.

I dunno what you think but by my definition of 'excellent thermal performance' would at the least be "better real world performance than a core i5 from 2017" 😂


Given how much more capable this GPU is, it is.

Aug 10, 2020 8:11 PM in response to davidsadowski

davidsadowski wrote:

There was a brief temptation to go for the very top spec Radeon 5600M, 2.4Ghz, 64GB RAM etc. but then thought no one here has confirmed the fan/heat problem's absolutely solved

It is solved using the 5600M, many people confirmed here, on Youtube and on the MacRumors thread.


alexktv on the macrumors thread said he was using two monitors (2K & 4K) + the internal display and had an average of 8W dGPU consumption at idle. (vs 19W using the 5300M / 5000M).


But if you don't need the extra GPU power, it's a hard sale especially since it's not available in the refurbished store yet so purchasing new is the only option. That's an increase of $1,160 from the base refurbished one just to have a quiet desktop environment using 2 screens at the same time with light usage.

Aug 11, 2020 4:09 AM in response to JavaExpert

Running a Macbook Pro 13" 2019, Touch Bar with an external 4k-monitor.


I recently bought the external 4k-monitor for Covid19 home office and also had the fan issue. Remote access is done via Citrix viewer with Google Chrome. No special application in use, just Parallels.


I was able to narrow down the fan issue to Safari (not Google Chrome) being displayed on the 4k-monitor. The problem does not occur, when Safari is being displayed on the integrated Macbook display.


Aug 11, 2020 5:35 AM in response to itunestux

So you think that repeating AMD's own words is unhelpful?


I don't care what you see, I told you what AMD said:


Multiple displays with different resolutions, refresh rates, timings and or using different display adapters/connections requires more resources from the GPU, this can move the GPU up into the next memory clock state to compensate and avoid issues such as flickering or corruption.
 
If all displays are identical, using the same resolution, refresh rates, timings and using identical display adapters/connections then the GPU may be able to run two or more without moving up into the next clock state. It can vary from Bios to Bios and GPU to GPU, but the expected behaviour is increased clock speeds so this is not something we can change.

https://community.amd.com/thread/214891?commentID=2793350


I've given results previously showing that despite drawing 20w, my fans do not increase past 2400 RPM, but people seem to want to discount that.


The technical reasons above are presumably a big reason why AMD moved to HBM2 with the 5600M GPU compared to the 5300M and 5500M that had to drive power-hungry GDDR6 VRAM at high clock speeds.


My comments regarding flicker were in repsonse to the poster stating that power usage is less on the 5500M when runnng Windows via Bootcamp.



Aug 11, 2020 6:30 AM in response to Dogcow-Moof

William Kucharski wrote:

I've given results previously showing that despite drawing 20w, my fans do not increase past 2400 RPM, but people seem to want to discount that.

William, do you not understand how continuously pointing out your own experience in this thread causes them to feel as though you're discounting their experience?


People find this thread looking for help; for a solution. When you chime in with "Well, it doesn't happen for me. My GPU draws 20W and yet my fans stay at a cool 2400 RPM!" there is an implied "Sucks to be you!" You may not intend this, but it is how it comes off.


Please, please, please stop belittling people's experiences in this manner. It would be much more helpful if you framed it as "I'm sorry to hear that your machine is having these issues. I'm lucky and don't seem to have this problem. That said, I'm in this forum to help, so here is what I would suggest that you try..."


A response suggesting that people's expectations are too high is unhelpful, especially when you simultaneously claim that your individual machine does not suffer from the same issue. Please stop lording your awesome experience over people and, instead, spend your words here to help them.


You have recently started pointing people towards the source of the problem (GPU clock frequencies as a result of particular monitor configuration[s]). Hurray!


What you have yet to do is ask people here about the details of their setup; to follow up with them to see if they can try adjusting their resolution to find a happy middle ground. Rather, you seem content to say "GPU problem. As designed. Nothing you can do." Whether you actually say "Nothing you can do" or not that is how it comes off to someone reading it while looking for answers.


It takes more effort to follow up with people and work with them on adjusting their settings. But that is also how you actually help. The more people report the specifics of their situation and how certain configuration adjustments produce certain changes, the more information others will have to compare. It's a win-win.


Please help people win.

Aug 11, 2020 6:46 AM in response to ryunokokoro

i am jumping from mac before 2008


i find some issue with external monitor

with i9 2.3 with 5600


with fans spinning high for nothing with one tab of safari open with steaming movie after 10 minutes

i noticed thunderbolt left proximity high in temp and also overall increase in temp

i switch to righ side thunderbolt and all come done to like 24

and this not came back

i am stick to right side as now and all ok ..

i jump to 15.5.6

no difference here but i don’t do heavy task for now !


lot’s of issue with waking of sleep with washed color which has to be recovered by toggle the true tone

Issue on ethernet transfer which cut after 40 go of transfer and lost of connection with other macs which push to start up again


Also experiencing on dual dvi output on old cinema display electronic noise on blacks on vidéo


definitely poor ingenering compare to old macs working for more than 10 year without any issue

i am not seeing so much evolution from last 15 years... a shame

of course all works faster, but i expect at this price range, no issue at all, on technology that has so many years of development and integration.


Aug 11, 2020 7:29 AM in response to Dogcow-Moof

Just checked my junk mail filter and the same crap is going on here. William I don't know how you bite your lip on these horribly rude responses towards you. People here treat you like you're a customer service agent from Apple as if they paid you to give them the responses they want to hear about the 16" MBP. You don't owe anyone here anything. They seem to feel they have a right to talk to you anyway they please.


Don't let these faceless rude people talk to you like that. They are very rude and you've been extremely patient and provided facts and it just burns them up. They obviously have agendas here and can't stand to hear that you're having a positive experience with your MacBook Pro. They want to shut you up so only negative posts are here. They are in fear that Apple will see your positive response and ignore them. That's their problem, not yours. Don't let these people talk to you anyway they please. Obviously the moderation here has lessened and that's why people are being rude. You don't have to tolerate it.


Just an example here from one of the daily rude members here:


"William, do you not understand how continuously pointing out your own experience in this thread causes them to feel as though you're discounting their experience?"


"Please, please, please stop belittling people's experiences in this manner. It would be much more helpful if you framed it as "I'm sorry to hear that your machine is having these issues. I'm lucky and don't seem to have this problem. That said, I'm in this forum to help, so here is what I would suggest that you try..."

Aug 12, 2020 8:12 AM in response to DPJ

DPJ is back; did you begin to have this issue with your machine? I am curious because you had mentioned you were leaving and not coming back.


No one is being rude; everyone is doing what they should do in their respective roles; some as product users who have useful feedback on the performance of their purchase ; some as commiserating acquaintances helping each other with their problems, and some as apologists for Apple.


I don't blame anyone for being who they are here to be; I don't expect anything else, other than to hope that one day I will log in here and some one will say, "they fixed it!"

Aug 14, 2020 5:49 AM in response to TimUzzanti

I bought an USB32HDPRO from StarTech. Video adapter from USB3.0 to HDMI.

It uses DisplayLink drivers. Works great, will not use the internal GPU, so a quiet MacBook Pro. Colleagues can hear me again when using Microsoft Teams.

I'm using the USB32HDPRO in combination with a CalDigit TS3 Plus.

Bought it at Amazon, 68,99 euro's including shipment, around 81 USD.

Aug 14, 2020 6:38 AM in response to JusterNL

If you like your OS X system to be up to date then I would not advise anyone to rely on DisplayLink drivers. There was a time (not long ago) when OS X was updated and completely disabled such drivers on Macs . We had to wait 6 months or more for another OS X release to fix it! So think twice before you fork out even more money on top of an already expensive machine that can't handle a single external monitor with a browser without producing excessive heat. Also, I find DL to be much slower and you can see mouse cursor jitter on StarTech + DL or other similar brand that purchased for my backup machine (it's still on 10.13.3 because can't get OS X upgraded to Movaje or Catalina and DL won't work on versions above). 

MacBook 16-inch Fan Noise

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