MacBook 16-inch Fan Noise

We are testing two new 16-inch MacBook's before doing a rollout across our organization. Under low loads (25% cpu utilization), fan noise will get annoyingly loud. We're not doing any GPU related and more routine work such as: using web applications, debugging web pages, Microsoft Teams conferencing (audio/video) with a handful of people, Photos downloading from iCloud, Mac Mail downloading a new mailbox from Exchange.


We DID NOT notice this on our 2015 MacBooks and this might prevent us from continuing the 16-inch MacBook rollout in our organization.


Interested to hear others experiences.


Tim

MacBook Pro 16", macOS 10.15

Posted on Nov 21, 2019 11:34 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 23, 2019 9:27 AM

All,


We are kind of wrapping up all our testing and working with the Apple Business Team to figure out how we move forward.


This thread is getting a little side tracked with monitors and so I wanted to point out that these issues discussed are completely unrelated to brand/model of monitors being used. That said, it IS related to having monitors connected and the internal GPU within the MacBook, along with the CPU and the overall heat that both generate.


In our final testings, we did clean installs with 10.15.2 and primarily tested an eGPU using a Razor Core and a Radeon RX Vega 64 so we could eliminate the internal GPU in the MBP.


It became really clear the combined heat from the internal Radeon Pro 5500m GPU and the i9-9880G CPU is too much for the current thermal management system, especially when using all USB-C ports. (I.e., for power, USB-C hub, USB-C to Display Port video cables).  From all the testing and heat generated by the unit, it looks like our Radeon Pro 5500m GPU is fried because we are seeing artifacts on text (laptop display and external monitors) but not when we use the eGPU.


Just so you understand our configuration with the eGPU:  We have one USB-C Hub connected to the MBP and one USB-C cable connected to the eGPU.  The one USB-C cable to the eGPU is powering the MBP but also the eGPU has the two Display Port cable to the monitors.  Now the MBP has two free USB-C ports.  This was producing about 38 degrees less heat in Airflow on the MBP.


When the eGPU is connected, we can push the MBP to about 60% CPU for sustained periods before hearing the fans at about 4500 RPM. But as many of us have noticed, when we don’t have an eGPU, we’re seeing this at 5% to 10% CPU.


We have installed Parallels and ran Windows 10 on three monitors on separate space and have done Geekbench tests and a variety of stress tests with the eGPU and its operating normally.  


Bottom line, the combination of using the GPU and CPU is pushing the MBP into heat conditions causing the FAN issues and in our case, possibly damage to the GPU.  


Apple had a similar issue with the 2018 MacBook Pro and people were starting to stick their machines inside a Freezer to see if they could avoid the CPU’s from stepping down prematurely.


Hopefully Apple can find a solution because these new 16 inch MBP could be incredible.


Please start a support case with Apple so we can get this resolved sooner than later and it will also protect you a bit more if you need to return your units beyond the return policy. Moving forward, its all on Apple!


Tim

4,224 replies

Nov 5, 2020 10:22 PM in response to iTech23

iTech23 it is possible to steer the power consumption. Defective an/or very poor designed software in steering the GPU results in that consumption. Try SwitchResX to define the optimal usage of power. Said that it is obvious that the design of the combination of the components with the implemented drivers is not recommended for external displays. In particular not for external displays when in battery mode as with the unnecessarily high power consumption will limit the presentation significantly. I recommend to switch to an eGPU $$, an USB to HDMI or USB to DP adapter $ or to wait and hope for the presentation next week. However, I do not see signals the defects are going to be fixed from Apple for this type.

Nov 6, 2020 10:34 AM in response to trevormeier

I won’t be able to convince those here who believe it’s a defect or poor design.


All I can do is provide details as to why design decisions were made from other sources and data showing that “all” machines do not in fact do what is claimed “just by connecting an external monitor.”


The MBP 16 is still a wonderful machine and I would have no hesitation in recommending it to anyone who wanted one (in a qualified manner, I would consider getting the Radeon Pro 5600M a no-brainer now because of its performance alone), pending any announcements coming next week.

Nov 11, 2020 5:05 AM in response to davidsadowski

The two things that bothers me about the Pro model - Apple you need to listen to this - is lack of USB ports. First, Due to space being locked in at purchase I edit video on an external SSD. If I'm plugged into power, and mostly likely you are if you are editing video, you use one port for that and one port for the SSD. Where do you plug in your dongle for reading the camera card? You would have to be constantly switching.

The second concern is lack of displays.

https://www.apple.com/macbook-pro-13/specs/

The video section says we are limited to one external display:

  • "One external display with up to 6K resolution at 60Hz"

That is a problem for many pro users. You may as well stick with the Air and save the money if you are limited to one.

Nov 11, 2020 8:15 AM in response to davidsadowski

davidsadowski wrote:

...
I've looked at specs and must say am a bit disappointed how little differences is between the new Air and Pro such as both have only two USB-C ports (not a very pro thing), same native and external screen resolutions, no difference really in cores if one upgrades Air to 512GB SSD plus other not very insignificant to me improvements to sound and battery.
...


We don't have units to test, but many have been complaining on this thread, Apple uses TWO methods to control temperatures:


The first is speeding up the fans, and in some cases this will move them from 'silent', through 'audible' and on to 'annoying' and beyond.


The second is by controlling clock speed and using software measures such as forcing it to stay in kernel_task, doing very little that generates additional heat.


Punchline:

My guess is that the difference in the M1 MacBook Air will be that it will use All the well-known software methods to slow down and generate less heat when it starts to get hot. So it will APPEAR as less capable, but only when stressed. Whether Geekbench and similar testing is sophisticated enough to notice the difference remains to be seen.

Nov 13, 2020 12:46 AM in response to silvann

Of course guys. It's a HARDWARE problem. The graphic card generates too much heat when used.

If it was a software issue, Apple would have solved the problem easily in weeks.

Whenever there is a software issue, Apple solves it very quickly...


Nomatter Big Sur, or whatever, it will stay the same.


I think the only software fix apple could do, is under clocking the graphic card to makes it use less power ? We can always dream, they will probably never do it either...

Nov 13, 2020 12:52 AM in response to romain89

romain89 wrote:

Of course guys. It's a HARDWARE problem. The graphic card generates too much heat when used.

I know that software can’t generate heat. But since some people had success by slightly adjusting the refresh frequency of their display (using software, not hardware) I was hoping that this is a driver issue that could have been fixed with the new OS.

Nov 13, 2020 4:20 PM in response to silvann

silvann wrote:

Same here. No change, still ~19W for the GPU under macOS Big Sur.


I and others have explained why this is typically the case; AMD requires the GDDR6 VRAM to be driven at full speed by default to avoid possible flicker, and that takes a lot of power.


It's not surprising it hasn't changed because that fundamental fact hasn't gone away.


However, depending upon the connection methodology, that 19w apparently does not necessarily induce high fan speeds.


Nov 15, 2020 7:01 PM in response to mcnuggetswithcheese

Thanks for posting that.


this is the one that makes that picture even more interesting:

https://www.apple.com/mac-mini/specs/


Because the M1 Mini also supports a second display up to 4K over its built-in HDMI port (but maybe Not over ThunderBolt?)


The Big Question was whether you could close the clamshell on the M1 MacBook Air or the M1 MacBook Pro 13 and connect a second display (in place of the built-in).


My current guess is NO, because there is not enough ThunderBolt bandwidth to support it, and those models have no direct HDMI out.

Nov 20, 2020 7:54 AM in response to romain89

I'm getting seriously loud fans on my MBP 16" and I'm not even using an external monitor. Is this normal?

Honestly if I'd have known about these fans I would've sent it back but it's too late now. My missus looks at me like I'm an idiot for spending £4k on a laptop that can't even browse the internet without sounding like it's going to take off. Absolute joke, not happy.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

MacBook 16-inch Fan Noise

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.