MacBook 16-inch Fan Noise

We are testing two new 16-inch MacBook's before doing a rollout across our organization. Under low loads (25% cpu utilization), fan noise will get annoyingly loud. We're not doing any GPU related and more routine work such as: using web applications, debugging web pages, Microsoft Teams conferencing (audio/video) with a handful of people, Photos downloading from iCloud, Mac Mail downloading a new mailbox from Exchange.


We DID NOT notice this on our 2015 MacBooks and this might prevent us from continuing the 16-inch MacBook rollout in our organization.


Interested to hear others experiences.


Tim

MacBook Pro 16", macOS 10.15

Posted on Nov 21, 2019 11:34 AM

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Question marked as Top-ranking reply

Posted on Dec 23, 2019 9:27 AM

All,


We are kind of wrapping up all our testing and working with the Apple Business Team to figure out how we move forward.


This thread is getting a little side tracked with monitors and so I wanted to point out that these issues discussed are completely unrelated to brand/model of monitors being used. That said, it IS related to having monitors connected and the internal GPU within the MacBook, along with the CPU and the overall heat that both generate.


In our final testings, we did clean installs with 10.15.2 and primarily tested an eGPU using a Razor Core and a Radeon RX Vega 64 so we could eliminate the internal GPU in the MBP.


It became really clear the combined heat from the internal Radeon Pro 5500m GPU and the i9-9880G CPU is too much for the current thermal management system, especially when using all USB-C ports. (I.e., for power, USB-C hub, USB-C to Display Port video cables).  From all the testing and heat generated by the unit, it looks like our Radeon Pro 5500m GPU is fried because we are seeing artifacts on text (laptop display and external monitors) but not when we use the eGPU.


Just so you understand our configuration with the eGPU:  We have one USB-C Hub connected to the MBP and one USB-C cable connected to the eGPU.  The one USB-C cable to the eGPU is powering the MBP but also the eGPU has the two Display Port cable to the monitors.  Now the MBP has two free USB-C ports.  This was producing about 38 degrees less heat in Airflow on the MBP.


When the eGPU is connected, we can push the MBP to about 60% CPU for sustained periods before hearing the fans at about 4500 RPM. But as many of us have noticed, when we don’t have an eGPU, we’re seeing this at 5% to 10% CPU.


We have installed Parallels and ran Windows 10 on three monitors on separate space and have done Geekbench tests and a variety of stress tests with the eGPU and its operating normally.  


Bottom line, the combination of using the GPU and CPU is pushing the MBP into heat conditions causing the FAN issues and in our case, possibly damage to the GPU.  


Apple had a similar issue with the 2018 MacBook Pro and people were starting to stick their machines inside a Freezer to see if they could avoid the CPU’s from stepping down prematurely.


Hopefully Apple can find a solution because these new 16 inch MBP could be incredible.


Please start a support case with Apple so we can get this resolved sooner than later and it will also protect you a bit more if you need to return your units beyond the return policy. Moving forward, its all on Apple!


Tim

4,224 replies

Nov 20, 2020 2:32 PM in response to romain89

The interesting thing is there is some other factor involved that I couldn't nail down.


When using a USB-C to MDP adapter, the Radeon power usage jumps to 19w.


But even at that power level, driving an external monitor, my MBP 16 never heats to the point where the fans go above 2500 RPM - a level that for me isn't even audible, so it clearly is a combination of monitor power and the specific application involved.

Nov 21, 2020 7:57 AM in response to romain89

I suppose my screens are fake then?


This is my laptop hooked up to an external display (not clamshell). At work I use dual - 4k in clamshell. Neither options use the high wattage unless I am doing heavy work such as exporting video from FCP or big files in Affinity. Right now it's only 48 degrees C. Without the screens connected it can go down to 39 degrees C.

I believe there situations which trigger it and there are situations that don't.

I really think Intel and AMD are the reason Apple made the M1. They don't have control of the parts of the systems they don't make, and Intel and AMD don't care about Apple's customers.

Nov 22, 2020 11:50 AM in response to sehgal1991

DisplayLink technology creates a "fake" display buffer in RAM, sends the data out over a slower interface to a stunt box with DisplayLink custom chips that put that data back onto a "legacy" interface. It is not a true "accelerated" display, and it suffers from lagging.


It may be acceptable for a second display showing slow-to-change data such as computer listings, stock quotes, or spreadsheets, but NOT for full motion Video, and mouse-tracking on that display can lag, and can make you feel queasy.


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It is really nice to know that you can use a DisplayLink display if you MUST have an additional display for some of the types of data I mentioned. But that is NOT the same as the computer supporting a second, built-in, accelerated display.


These displays depend on DisplayLink software, and are at the whim of Apple when they make MacOS changes. There have been cases where MacOS changes completely Borked DisplayLink software, and it took some time for them to recover.


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I think the Big Surprise for a lot of Hub/Dock buyers is that they thought they were getting a "real" display, but actually got a DisplayLink "fake" Display. If you got what you expected in every case, I would not use such strong terms to describe DisplayLink.

Dec 1, 2020 2:29 AM in response to Dogcow-Moof

I still don't agree, I have MacBookPro 13 2017 year, that does not make noises! Even then im using LightRoom editing photos. And it doesn't make flicking and something...


Why I need to search special "adapter", I'm already bought original Apple USB-C to HDMI... for almost 100 usd.


I know what you saying. But AGAIN if it would be Nvidia, It would not make such noises. AMD always have bad reputation about Heating. In past time that I have PC, I would never bought AMD cpu which is overclocked with crazy heating...


And yes I see those 18W power to GPU every time then im using TWO monitors for surfing ...

Dec 5, 2020 7:33 AM in response to estebani

estebani wrote:

I personally come back here because summer kicked in in the southern hemisphere and it's become a lot more common for my MBP 16 to get really, incredibly hot. Like, more than uncomfortable to the touch hot above the touch bar. Do you still believe that's normal? Do you have one of these? Did you pay for it? If you do, don't you feel scammed yet?


Yes, I bought and paid for mine with my own money, and if I had it to do all over again, I would, though of course I'd opt for the 5600M GPU today as it's even more powerful.


This is the best and highest performing MacBook Pro I've ever owned, and I use it daily, sometimes with an external monitor and sometimes not. Beyond that, I have yet to hear its fans "ramp up" except when installing a new macOS version, like the upgrade to Big Sur (and even then the fans were not at a volume or frequency I would rate as objectionable.)


So I'm not sure why I would feel "scammed" when it does everything it was advertised to do and for me it does it quite swiftly and efficiently.

Dec 17, 2020 12:19 AM in response to TimUzzanti

Having the same problem; I have got no intention and possibility to update to 5600/M1 model. There is even no Apple Store in my country, closest one in thousands of kms. I can't use my external monitor most of the times, usual tasks doesn't require much power, so drawing it, with dGPU turned in, just to draw a bunch of pixels is not an option for me. There are people here that don't believe that problem is present, but it is. May Apple do a single decent thing, regarding this question, and Mail the 16-inch owners when the problem is resolved, if ever, and not make us check those threads every time, filling ourselves with disappointment again and again.

Dec 17, 2020 4:56 AM in response to itunestux

itunestux wrote:

As long as it is not proven working right a bug can be assumed.

It is working right. If it wasn't it would be quiet, overheating, and shutting down. Does this not make sense? this is why Apple came up with the M1. There is no other way around it when using the latest and greatest from Intel. People were upset that Apple was always up with the latest generation of Intel CPU, but then they did and now their upset because the fans work harder. The same thing is happening on the Windows side too. I see all kinds of Youtube videos showing the loudness of fans on windows trying to keep the temperature down on laptops.

Dec 17, 2020 3:11 PM in response to Ahmed Ali Awad

Yes. Bought it in 2019, with 64 GB of memory and 4TB HD. As I am not doing any graphics intensive work, I decided against the 5500 and hey, the Apple 30" Cinema HDs worked fine for me all the while. No such luck with the 16" workhorse. I am getting the dreaded kernel_task slow-down at the worst possible moments. Kernel_task sees to it that overheating is combatted with "no operations" sent to the processor, so it rigorously slows down the system.

Good and easy answer usually. Brings the workhorse to a crawl.

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MacBook 16-inch Fan Noise

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