MacBook 16-inch Fan Noise

We are testing two new 16-inch MacBook's before doing a rollout across our organization. Under low loads (25% cpu utilization), fan noise will get annoyingly loud. We're not doing any GPU related and more routine work such as: using web applications, debugging web pages, Microsoft Teams conferencing (audio/video) with a handful of people, Photos downloading from iCloud, Mac Mail downloading a new mailbox from Exchange.


We DID NOT notice this on our 2015 MacBooks and this might prevent us from continuing the 16-inch MacBook rollout in our organization.


Interested to hear others experiences.


Tim

MacBook Pro 16", macOS 10.15

Posted on Nov 21, 2019 11:34 AM

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Question marked as Top-ranking reply

Posted on Jan 10, 2020 7:08 AM

RESOLVED: For those of you using a second monitor.


My 16 was plugged into the Usb c HDMI cable, AND plugged into the Macbook charging cable, thus "double charging" my laptop which would cause the fans to ramp up and my computer would over heat. As soon as I removed the Macbook charger the fans returned to normal. I didn't realize the newer Usb C HDMI cables would also charge the device from my computer monitor.


Hope this helps!

4,224 replies

Dec 31, 2019 8:33 PM in response to TimUzzanti

I have the same problem but only when I have an external monitor connected to my new MacBook Pro 16 i9 with AMD Radeon Pro 5500M 8 GB, I also have an 2018 and 2019 MacBook Pro 15-inch with similar specs and I have no problem with those machines, it seems to be a problem related to the MacBook Pro 2019 16-inch with i9, I think it's a software issue and not a hardware issue but we'll have to wait until Apple acknowledges the issue. I called Apple support yesterday and they told me they don't know about this issue and they told me to reinstall MacOS (it didn't fix the problem). I hope they come out with a solution soon because I really like this new MacBook Pro but if they don't fix it soon I will return it and I will have to go back to the MacBook Pro 15-inch.

Jan 1, 2020 3:58 PM in response to iTech23

yes, this is also the one I tried on three machines and they all have the issue. However, I read a comment on in a similar conversation like the one we are having here, and he claims that when he downgraded the graphic card to "AMD Radeon Pro 5300M" he is having better experience; so I am trying to see if his case is an outlier or it is really the graphic card we have is the culprit

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MacBook 16-inch Fan Noise

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