MacBook 16-inch Fan Noise

We are testing two new 16-inch MacBook's before doing a rollout across our organization. Under low loads (25% cpu utilization), fan noise will get annoyingly loud. We're not doing any GPU related and more routine work such as: using web applications, debugging web pages, Microsoft Teams conferencing (audio/video) with a handful of people, Photos downloading from iCloud, Mac Mail downloading a new mailbox from Exchange.


We DID NOT notice this on our 2015 MacBooks and this might prevent us from continuing the 16-inch MacBook rollout in our organization.


Interested to hear others experiences.


Tim

MacBook Pro 16", macOS 10.15

Posted on Nov 21, 2019 11:34 AM

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Question marked as Top-ranking reply

Posted on Dec 23, 2019 9:27 AM

All,


We are kind of wrapping up all our testing and working with the Apple Business Team to figure out how we move forward.


This thread is getting a little side tracked with monitors and so I wanted to point out that these issues discussed are completely unrelated to brand/model of monitors being used. That said, it IS related to having monitors connected and the internal GPU within the MacBook, along with the CPU and the overall heat that both generate.


In our final testings, we did clean installs with 10.15.2 and primarily tested an eGPU using a Razor Core and a Radeon RX Vega 64 so we could eliminate the internal GPU in the MBP.


It became really clear the combined heat from the internal Radeon Pro 5500m GPU and the i9-9880G CPU is too much for the current thermal management system, especially when using all USB-C ports. (I.e., for power, USB-C hub, USB-C to Display Port video cables).  From all the testing and heat generated by the unit, it looks like our Radeon Pro 5500m GPU is fried because we are seeing artifacts on text (laptop display and external monitors) but not when we use the eGPU.


Just so you understand our configuration with the eGPU:  We have one USB-C Hub connected to the MBP and one USB-C cable connected to the eGPU.  The one USB-C cable to the eGPU is powering the MBP but also the eGPU has the two Display Port cable to the monitors.  Now the MBP has two free USB-C ports.  This was producing about 38 degrees less heat in Airflow on the MBP.


When the eGPU is connected, we can push the MBP to about 60% CPU for sustained periods before hearing the fans at about 4500 RPM. But as many of us have noticed, when we don’t have an eGPU, we’re seeing this at 5% to 10% CPU.


We have installed Parallels and ran Windows 10 on three monitors on separate space and have done Geekbench tests and a variety of stress tests with the eGPU and its operating normally.  


Bottom line, the combination of using the GPU and CPU is pushing the MBP into heat conditions causing the FAN issues and in our case, possibly damage to the GPU.  


Apple had a similar issue with the 2018 MacBook Pro and people were starting to stick their machines inside a Freezer to see if they could avoid the CPU’s from stepping down prematurely.


Hopefully Apple can find a solution because these new 16 inch MBP could be incredible.


Please start a support case with Apple so we can get this resolved sooner than later and it will also protect you a bit more if you need to return your units beyond the return policy. Moving forward, its all on Apple!


Tim

4,224 replies

Feb 25, 2020 3:14 PM in response to Dogcow-Moof

In the first 20 or so posts (now over 1,000) we said a single monitor causes the 16inch MBP to hit 100 degrees Celsius and that causes thermal throttling and/or hardware failure.


We have Apple marketing four 4k monitors or two 6k monitors but when we run one monitor it will stay at 100 degrees Celsius for extended periods of time with only 10% cpu. Before it gets to 100 degree Celsius it sounds like an airplane under no load which is just a symptom of a bigger problem.


To make matters worse, Bootcamp is unusable (another marketed feature) and is throttled significantly compared to MacOS because Windows and its drivers aren't nearly as efficient as MacOS. Again, another symptom of a bigger problem. I have posted this previously; we use Bootcamp heavily on all previous MBP generations but have instructed all employees to not use it to avoid hardware issues until there is a solution.


Bottom line, If your are purchasing a 16inch MBP and do not intend to use it with a monitor, then you may never hit these issues that have existed on every build and laptop Apple has sent us and seen by our Apple Business Team who also says... its not operating correctly!


If you plan on using a single monitor, two monitors, three monitors or Bootcamp... all capabilities Apple markets to its consumers... you will hit thermal conditions that will impact your laptop performance and/or longevity.


It is as simple as that.


Thanks,


Tim

Mar 12, 2020 8:32 PM in response to ntompson

Nthompson,


great point!


I found this comment on the Gearslutz forum made sense to me-



***connecting external 4K monitors forces everything to run on the AMD GPU. In activity monitor the GPU utilization (could be found in the window menu) changes from internal to the Radeon. iStat Menus shows a power consumption of 18-20W for the 'Radeon Highside'.


- when the AMD Radeon completely idles and everything runs on the Intel GPU, it consumes 0.15 to 0.2W. 



The AMD GPU sits together with the Intel CPU on the same heatpipe. They share the same thermal budget. Those 20W the Radeon consumes, heat up the CPU and will force it to throttle down sooner. And/or will ramp up fan speed earlier and stronger.


I dont know if it makes a huge difference if you have the 5300M or the 5500M with 4/8GB on your 16" macbook. Theoretically the 5300M and 4GB should consume less power. 


My opinion: Apple should drastically reduce the power consumption of the AMD GPU. Sacrificing 20W on a laptop for doing nothing more than moving the locator in your (LOGIC PRO X ) DAW is absolutely unacceptable. *****


heres the link :

https://www.gearslutz.com/board/music-computers/1287355-boom-new-16-macbook-pro-8tb-ssd-23.html


Mar 25, 2020 10:54 AM in response to TimUzzanti

Back on page 87, I mentioned my AMD Radeon Pro 5500M was going from 0 to 100% in a spiking fashion with very little in-between. Both my first and my replacement 16" MBP exhibited this behavior, (as well as by many others on this forum.)


After updating to 10.15.4, my activity monitor is now showing 'normal' behavior! That said, I still get temperatures rising quickly and accelerated fan noise when connected to my LG Ultrafine 5k. At least it feels like a bit of progress to normalize the GPU behavior. (I also noticed that the graphics card driver info hasn't changed since the update. Still at EFI Driver Version: 01.01.190.)


(I'm running a zoom video conference and a few idle chrome tabs during this image capture. System running at 68c according to iStats.)


Apr 2, 2020 10:41 PM in response to TimUzzanti

Hi,


I have something that could be similar, but I only experience it when plugging in an external display that is NOT the LG Thunderbolt 5K UltraFine 27" display.


Using iStats Monitor, I see the Radeon High side power usage hit 18W with an external HDMI display, but only 5-6W with the LG screen. I can reproduce this on my LG LP2475W, Dell U3017 and a Denon A/V receiver at 1920x1080.


I would be curious as to what this figure is showing up for everyone else during high/low fan noise situations - the power usage is absolute. Download iStat Menus and report back on this figure!


This seems to be GPU related. I have used a third party ALogic USB-C to HDMI adapter, the genuine Apple one and a DisplayPort to HDMI adapter at the end of a Thunderbolt chain - all seeing the same issue on everything.

Apr 4, 2020 6:39 AM in response to foerbface

Plugging in an external display activates the Discrete AMD Graphics chip, and uses the Discrete graphics for ALL displays (including the built-in) from that point on.


It will stay that way unless you have enabled graphics switching AND you disconnect all External displays AND no high-end graphics programs are running AND no Chrome (which thinks it is a high-end graphics program) .

Apr 4, 2020 6:59 AM in response to foerbface

It's really not normal for it to be at 18-19W just because it's plugged in and taht's why we all suspect that has something to do with the heat and fan issues.


If you force the dGPU on your macbook your energy usage should be pretty low, one other thing you can try is closing your macbook lid while connected to an external display, you *should * see about 4 to 13W GPU usage and no issues. For me I can only have one external display with the lid closed and GPU usage is normal, some people can connect their laptop to two screens and don't have issues as long as the lid is closed.


I have a feeling there is a bug in the driver that makes the GPU go crazy when it's powering more than one display.


Apr 5, 2020 8:34 AM in response to TimUzzanti

Today I was hosting an online meeting with zoom for about 2 hours using an external monitor, the machine was ok, for about an hour (I said ok but it was more on the not ok side), it had some spikes out of the blue were the machine got really hot and the fans were running at 4500 RPM (CPU and GPU usage were almost 0), but other than that the machine was running at 75 degrees and the fans were in the 3000 RPM (I still think that's a lot when CPU and GPU % is almost 0), but after I finished the meeting, zoom started to converting the video to save it on the computer, the machine went full blast (fans at max speed and temperature was crazy too), so I disconnected the external monitor and the fans immediately dropped to 1900 RPM and the temperature to 50/55 degrees, so again I don't think that is a normal behavior, the only difference here was an external monitor connected (with closed lid), and the difference was 5500 RPM against 1900 RPM and 95 degrees against 50 and in both cases CPU and GPU usage % was almost 0.

Apr 6, 2020 1:36 PM in response to TimUzzanti

I would say that this is an issue with AMD's GPUs not being very efficient when using a multi monitor setup with mismatched resolutions.


See this article:


https://www.anandtech.com/show/11278/amd-radeon-rx-580-rx-570-review/2


They say:

..., mismatched monitors would require the RX 480 to go to its full memory clocks even when idling.


They continue with saying:


... Otherwise with mismatched monitors, it always goes to 8Gbps, skipping past 4Gbps and never returning.


If you scroll down, you can see actual power measurements:


RX 480/580 1x LCD 1080p: 76-74W, 2x LCD matched, 1080p: 76-74W, 2x LCD mismatched, 1440p+1080p: 100W

GTX 1060 1x LCD 1080p: 73W, 2x LCD matched, 1080p: 73W, 2x LCD mismatched, 1440p+1080p: 73W



Naturally, with the awkward resolution of the MBP, any external LCD will be mismatched.





Apr 6, 2020 1:55 PM in response to SzariK

I think this can help us get to the bottom of the issue.

Please observe GPU memory clocks. I'm not sure why your current figures are identical, but the average shows 288Mhz mem for the internal screen and 1472Mhz mem for 2 screens connected. Seems to be running at its max frequency.


Please do some further oberservations regarding memory frequency and GPU ASIC power.


Try this:

  1. HWinfo has a log functionality (bottom right), before moving to the next step turn it on and save the file somewhere.
  2. Test 1: Have your MBP sit idling for about 15 min. Make sure your screen won't go to sleep during that time. Do this from a fresh reboot without any programs open other than HWinfo.
  3. Stop the test and safe the file. It will create a text file which you can use to create a graph for GPU memory clock + ASIC power current (!) over time. If you can't do it, I can do it for you.
  4. Do the same connected to an external LCD + your internal LCD both running.


Thank you.

Apr 8, 2020 10:01 AM in response to TimUzzanti

Just tried SwitchResX on macOS - it enables different resolutions for built in display. Tried to toggle internal screen to 1920x1200, with external screen using same resolution via HDMI-TypeC cable (by satechi). Still 20w despite the fact that both monitors are now running same resolution. Even setting both monitors to something lower like 1280x720 results in same 20w. The only way for me to go down to 5w is to use just external monitor using 1920x1080 or any other non-scaled resolution. If I try single external monitor with lets say 1920x1080 but scaled (so that screen content is not screwed but rather letterboxed) - 20w again.

Apr 8, 2020 10:07 PM in response to ntompson

@ntompson


You misunderstand what @Grant has said.

So in your case, you have been connecting via USB-HDMI or Dock. So according to @Grant, that counts as a legacy interface.

The internal display also counts as a legacy interface, so in total you have 2 legacy interfaces which would cause 20W of power consumption.


The way to validate is to connect a single monitor directly using TB3 or DP or USB-C without dock or hdmi in open-lid mode and check the power consumption.


Apr 9, 2020 2:49 PM in response to TimUzzanti

In my case I was able to get the machine working with an external monitor by going to system preferences -> Displays -> Scaled (when you click on Scaled you need to hold the Option key), then I selected the "Show low resolution modes" and I choose 144 Hertz (I didn't change the resolution just the refresh rate, the resolution is 3840 X 1080).

It was on 60 Hertz by default but as soon as I changed it to 144 Hertz the machine got really quiet (fans at 1850 RPM) and now it stays at 40 degrees most of the time and the Radeon is now using 7 watts. I had an issue when I used Quicktime for a screen recording, the machine immediately went crazy, fans full blast and the Radeon was using almost 35 watts (way more than before). So I think this is definitely a driver/software issue, other than than now I can use the machine like I've been using all my previous MacBook Pro.

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MacBook 16-inch Fan Noise

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