MacBook 16-inch Fan Noise

We are testing two new 16-inch MacBook's before doing a rollout across our organization. Under low loads (25% cpu utilization), fan noise will get annoyingly loud. We're not doing any GPU related and more routine work such as: using web applications, debugging web pages, Microsoft Teams conferencing (audio/video) with a handful of people, Photos downloading from iCloud, Mac Mail downloading a new mailbox from Exchange.


We DID NOT notice this on our 2015 MacBooks and this might prevent us from continuing the 16-inch MacBook rollout in our organization.


Interested to hear others experiences.


Tim

MacBook Pro 16", macOS 10.15

Posted on Nov 21, 2019 11:34 AM

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Question marked as Top-ranking reply

Posted on Dec 23, 2019 9:27 AM

All,


We are kind of wrapping up all our testing and working with the Apple Business Team to figure out how we move forward.


This thread is getting a little side tracked with monitors and so I wanted to point out that these issues discussed are completely unrelated to brand/model of monitors being used. That said, it IS related to having monitors connected and the internal GPU within the MacBook, along with the CPU and the overall heat that both generate.


In our final testings, we did clean installs with 10.15.2 and primarily tested an eGPU using a Razor Core and a Radeon RX Vega 64 so we could eliminate the internal GPU in the MBP.


It became really clear the combined heat from the internal Radeon Pro 5500m GPU and the i9-9880G CPU is too much for the current thermal management system, especially when using all USB-C ports. (I.e., for power, USB-C hub, USB-C to Display Port video cables).  From all the testing and heat generated by the unit, it looks like our Radeon Pro 5500m GPU is fried because we are seeing artifacts on text (laptop display and external monitors) but not when we use the eGPU.


Just so you understand our configuration with the eGPU:  We have one USB-C Hub connected to the MBP and one USB-C cable connected to the eGPU.  The one USB-C cable to the eGPU is powering the MBP but also the eGPU has the two Display Port cable to the monitors.  Now the MBP has two free USB-C ports.  This was producing about 38 degrees less heat in Airflow on the MBP.


When the eGPU is connected, we can push the MBP to about 60% CPU for sustained periods before hearing the fans at about 4500 RPM. But as many of us have noticed, when we don’t have an eGPU, we’re seeing this at 5% to 10% CPU.


We have installed Parallels and ran Windows 10 on three monitors on separate space and have done Geekbench tests and a variety of stress tests with the eGPU and its operating normally.  


Bottom line, the combination of using the GPU and CPU is pushing the MBP into heat conditions causing the FAN issues and in our case, possibly damage to the GPU.  


Apple had a similar issue with the 2018 MacBook Pro and people were starting to stick their machines inside a Freezer to see if they could avoid the CPU’s from stepping down prematurely.


Hopefully Apple can find a solution because these new 16 inch MBP could be incredible.


Please start a support case with Apple so we can get this resolved sooner than later and it will also protect you a bit more if you need to return your units beyond the return policy. Moving forward, its all on Apple!


Tim

4,224 replies

Jan 25, 2020 9:58 AM in response to fmorga

Reseting the SMC with and without the charger plus disabling (not removing) Abode Cloud, Box, Drop box, removing Norton, Not opening Mail app without wifi. All these vodoo tricks helped remove any high temp high fan speed behavior.

I don’t get high speed fan very high temp when the laptop is plugged to a monitor. However the temp rises from 30 celcius in idle to 51. I haven’t tried to leave the laptop plugged to an external screen for more than 30 min.

Feb 4, 2020 5:15 AM in response to hatemal


hatemal wrote:

I use iStat menu.

Thank you for that!


I just installed that and replicated your scenario (except I just had one external monitor running at 1080p connected because why not?)


I found that my GPU (Radoen Highside) was using 18.8w compared to yours being just under 9 when connected to the external monitor, so likely that's where the heat is coming from.


This reaffirms the theory it's the GPU causing the heating problems, will take it up with Apple support now.

Feb 4, 2020 5:30 AM in response to janek235

I did some investigation and discovered the abnormal power draw of the 5500m ONLY occurs when there are two displays running at once, this includes the MacBook display.


So if I shut the lid on the MacBook and connect to one external display even at UHD it only draws less than 5W, the moment I connect a second external display or open up my MacBook lid it jumps to 20W.


I thought this might be a red herring, as in the macBook uses only intgrated graphics when only one display is connected so as an experiment I ran four 4k HDR videos on the screen, sure enough the power draw of Radeon highside went up as expected and caused the fans to speed up indicating that the MacBook was using the Radeon graphics.


So if any Apple engineers are reading this, my semi grounded theory is that the Radeon 5500m is buggy and its power usage disproportionately spikes up when powering more than one display.


Please look into it or hire me to look into it! I'm not a systems programmer but willing to learn :D

Feb 4, 2020 6:32 AM in response to TimUzzanti

After following this post for almost a month, I did my best to do my own research about that issue.


I own the base model and also have these issues.


I can confirm that I have the same issue. While I'm using an external monitor and the MBP 16 screen, the watt usage of the GPU rising to almost 20 watts, what leads the MacBook pro to overheat (Which directly makes fans work more intensively). The temperatures in the idle state are around 60-celsius degrees.


BUT, while I'm connecting the MacBook pro to 2 monitors, and use the MacBook Pro in clamshell mode, the watt usage of the GPU is in the right range, and the temperatures too.


I know it does not satisfy any of us, but for now, I highly recommend everyone to use the laptop in clamshell mode with external monitor or even with 2 if needed. At least until the problem is resolved.


All we have left to do at this moment is to report the problem to the support/send feedback and hope the company will behave fairly towards those who have invested the most money for this product.

Feb 4, 2020 9:28 AM in response to ahmedfromreservoir

Here is what I'm getting with dual 4k screens connected:



It's in clamshell mode. No fans are running. Affinity Publisher, Adobe Indesign, Adobe Photoshop are all open along with mail, settings, and teamviewer.

I just loaded FCPx with a full timeline and the fans kicked up for a little bit. The fans don't go fast unless they are actually under a heavy load of opening really big files in Affinity or using FCPx . After processing a little bit they went back down to nothing.

If I actively use FCPx it will certainly push up the fans but that's only because it's rendering effects. Once it's done they go back down. It runs so well though that it has no problem cooling and so you don't have the throttling we had in the 15" versions.

Having 2 or 3 screens active seems to make no difference here.


If you have cleared the caches (I'm told that doesn't matter but I believe it does), reset PRAM, reset SMC, I would say something is wrong.

Feb 5, 2020 7:14 AM in response to brycesteiner

I wrote about it yesterday, while using external monitor/s in clamshell mode there is no problem.


The issue begins while you are using the internal display as well, i.e. with the lid open.


That's the case:

The lid is open -> the watt usage of the GPU is rising to 18-20 watt -> the temperatures are rising to 60-celsius degrees in idle state -> doing basic tasks -> the fans start to work hard.

Feb 5, 2020 9:34 AM in response to TimUzzanti

We can say whether it is observed or not if and only if we see the real wattage of the GPU. I have the same configuration and use the same dock and tested my configuration with 3 different displays: HD, 2k and 4k, any combination of two of them + closed lid = 5w, opening the lid = 20w.


@brycesteiner It would be great if you could install iStat Menu at least to check the power consumption, it has 14 days trial.

Feb 11, 2020 12:43 AM in response to papsa

I just noticed that when I changed my external monitor resolution to 1080p from normal 2560x1440 Radeon is powered only by 3.5 Watts. Temperatures are falling down to normal levels (like when working without external monitor.)


Can anyone confirm that it is working on his mac?


When I select any other, higher resolution it goes to 16.5 - 17 Watts.

Feb 11, 2020 8:44 AM in response to spr84

One thing that keeps that Discrete GPU HOT is using a "legacy" display interface, such as HDMI. "Legacy" display interfaces feature the old CRT "heartbeat" refresh. They resend each and every pixel on the screen every refresh period, and the data rate at high resolutions means a LOT of pixels are re-sent 60 times a second. Sending all that data 60 times a second generates heat, and for nothing.


If your display has a DisplayPort family interface, there is a screen buffer in the display. Once the screen stabilizes, only the changes are sent. When the display stops changing, the link goes nearly quiet, and far less data sent can mean far less heat generated.


So I would expect that reducing resolution when using a "legacy" interface would reduce heat, possibly in a measurable way, and reducing resolution when using DisplayPort family would make no discernible difference (because you are already 'doing the right thing' by using DisplayPort family).


Feb 13, 2020 11:14 AM in response to brycesteiner

I use mine in clamshell mode and it never goes below 60 but it can get to 90+ just by browsing the web. As soon as I disconnect the external monitor the machine goes back to 50/48 and after a minute the fans go back to 1900 RPM. Check attached screenshots (the first 2 screenshots at 95 and 62 are with the external monitor connected in clamshell mode and the other 2 at 50 and 48 are without an external monitor connected)

Feb 15, 2020 2:54 AM in response to TimUzzanti

Summary of the Situation: 

1- Fan Noise and Heat issues at MacBook Pro 16 Inches. 

2- All Models are affected. 

3- It looks like all MBP 16 are defected. 

4- The issue appears connecting external device to the USB-C. In special external display.

5- Issue is affecting by all kind of display 4K, Full HD.

5- Several test shown it is a hardware issue. (Test running with windows software shows same results).(Latest software updates have not improved the situation). Other users could consider a software issue.

6- The best action is to report to Apple. https://www.apple.com/feedback/

7- Till now Apple has not reported any issue.

8- It is a worldwide issue and not an special Lot of computers. From Poland to USA, Germany and Italy.... worldwide is reporting the same failure at fan noise and overheating at just browsing.

9- Some test shown the issue is in relation with the GPU. 

10- Apple support can not inform if the issue is resolved. 

11- It is recommended to return the MBP within the 15 days period of guarantee. 

12- All the users that have contacted and followed the indications of Apple support, for example : restart in safety mode and so on.. have not observed any improvement.

13-Bunch of people is waiting for a solution or communication from Apple in order to buy a new MBP. (Three months gone).. 

14- Several people reported that computer work almost properly with no external connections. 

15- Fan loud Issue improve if you close the lid. 

16- Some people reporting better behaviour if you connect MBP to a dock.  Some people reporting that there is not improvement even with connection to a Dock. 

17- Some people reporting the fans goes crazy just connecting external hard drive. This was my case connecting hard drive through a hub to the USB- C. Please confirm if still the case. 


18- Media reports: 

https://m.youtube.com/watch?feature=youtu.be&v=EkmdHVfk4XE


https://forums.macrumors.com/threads/16-is-hot-noisy-with-an-external-monitor.2211747/page-23


https://www.spidersweb.pl/2020/02/laptop-jako-desktop-poradnik.html

https://www.spidersweb.pl/2020/02/macbook-pro-16-przegrzewa-sie-problem.htm


19- If I missed something, just added to the summary. Thank you


My question, what else can we do?.

This is really frustrating.

Feb 25, 2020 7:08 AM in response to TimUzzanti

Hi,

I have also problem with too hot 16-inch MacBook used with external monitor connected through Belkin Thunderbolt 3 Express Dock HD.

My previous MBP 15 2017 had 43*C degrees when idling.


My new MBP have about 53*C degrees when idling and it is realy annoying. During web browsing temperature fastly reaches to about 60*C degrees.


BUT when I switched default monitor resolution to scaled resoluton (1920x1200 -> 1920x1080) my MBP 16 idling temperature drops to about 44-45*C degrees.


All given tempeatures was in clamshell mode.


Strange.


Jan

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MacBook 16-inch Fan Noise

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