Calls not coming through on iPhone

Question

Level 1

8 points

Calls not coming through on iPhone

I am having issues with receiving calls on my Iphone X. Software is up to date and have tried turning it off and and on a few times. When people call, it kicks them straight to voicemail without on ring, BUT will ring on my iPad and MacBook. My phone is not on do not disturb. Any ideas on how to fix this issue? I am tired of answering business calls on my MacBook because the microphone is awful!

Thank you!

iPhone X

Posted on Nov 21, 2019 1:16 PM

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Answer 1

KiltedTim

Level 10

225,000 points

Nov 21, 2019 1:22 PM in response to coledw

Have you turned on 'Silence Unknown Callers' in Settings>Phone?

If so, and the caller isn't in your contacts and there are no outgoing calls to them in your call log, they'll be shuffled off to voicemail.

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Answer 2

coledw Author

Level 1

8 points

Nov 21, 2019 1:32 PM in response to KiltedTim

Oh, how odd- It is on but I never turned it on. This has been happening for about a week now but some calls (unknown and contacts) will come through and some won't. I'll see if this helps though- sounds like it might!

Much appreciated.

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Calls not coming through on iPhone

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