You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Excessive Notifications of Bluetooth Connections

Ever since the upgrade to iOS 13 I receive a pop up notification from the bottom of my screen of my connected beats audio wireless earbuds. This pop occurs a few seconds after opening any app including the music app, also happens when I am already listening to music on the music app but re-open it to change songs. This also occurs when my phone goes from an idle to wake state, and sometimes occurs several times over a span of a few minutes within any open app. This pop up is annoying as it is rather large due to displaying a 3D model of

my earbuds. No words or message is displayed just the 3D model. I am only

assuming it is triggered when a connection begins but I am having my doubts as I’ve

notice the pattern of the pop up to occur

about four seconds into any activity on my

phone. It also appears on the lock screen and again immediately after unlocking my phone. The pop up prevents me from dialing

numbers or texting at times and is a hindering

my ability to communicate at work. Mostly because it rises from the bottom of the screen where the texting keyboard is and covers half the dialing numbers due to the size of the pop up. This is going to drive me crazy.


I’ve searches for this issue and couldn’t find

any similar post. Not sure if this is a known

issue or only effecting me as an 6sPlus iPhone

user.


Is there an update to fix this on the way? Is it happening to anyone else?



iPhone 6s Plus, iOS 13

Posted on Nov 21, 2019 3:35 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 25, 2019 5:38 AM

Greetings CodeCadet,


Thanks for visiting the Apple Support Communities! I understand you're receiving an unexpected notification on your iPhone, which displays the charge level of your Beats connected via Bluetooth.


I suggest testing the behavior after restarting your iPhone: Restart your iPhone - Apple Support


If the issue persists, I suggest unpairing the Beats from the Bluetooth settings on your iPhone, pair the devices together again, and then test the behavior. You can see those steps in the following support articles: Connect Bluetooth devices to iPhone - Apple Support & Set up and use your BeatsX earphones


Let me know how it goes from here.


Kind regards.

Similar questions

2 replies
Question marked as Top-ranking reply

Nov 25, 2019 5:38 AM in response to CodeCadet

Greetings CodeCadet,


Thanks for visiting the Apple Support Communities! I understand you're receiving an unexpected notification on your iPhone, which displays the charge level of your Beats connected via Bluetooth.


I suggest testing the behavior after restarting your iPhone: Restart your iPhone - Apple Support


If the issue persists, I suggest unpairing the Beats from the Bluetooth settings on your iPhone, pair the devices together again, and then test the behavior. You can see those steps in the following support articles: Connect Bluetooth devices to iPhone - Apple Support & Set up and use your BeatsX earphones


Let me know how it goes from here.


Kind regards.

Nov 28, 2019 5:15 PM in response to MoonJ.

Turns out my phone is ok, it’s my beats headset that is at fault. Discovered my headset is damaged and only plays out of one earbud now. The notifications must have been the first sign something had gone wrong with the headset. I was unable to duplicate the notification chaos using a different wireless headset. Resetting the phone was something I had already done before posting. Glad I now know what was causing all those blasted notifications.

Excessive Notifications of Bluetooth Connections

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.