You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

oxcart Author

Level 1

93 points

iphone not connecting itunes

I just got a new iPhone iOS13 latest. I plugged it into a computer running Sierra and got a message to tell me that I need to download software to connect to iTunes. I did that and it connects to iTunes. Great.

However, when I plug he iPhone into my computer running High Sierra nothing happens. Is there some way to provoke that software download that seems to be needed to connect a new iPhone to an older OS?

Thanks,

Posted on Nov 23, 2019 10:39 AM

Top-ranking reply

SravanKrA

Community+ 2024

Level 10

416,446 points

Posted on Nov 23, 2019 10:40 AM

Look here --> If your computer doesn't recognize your iPhone, iPad, or iPod ...

View in context

iphone not connecting itunes

Similar questions