iphone not connecting itunes

I just got a new iPhone iOS13 latest. I plugged it into a computer running Sierra and got a message to tell me that I need to download software to connect to iTunes. I did that and it connects to iTunes. Great.

However, when I plug he iPhone into my computer running High Sierra nothing happens. Is there some way to provoke that software download that seems to be needed to connect a new iPhone to an older OS?

Thanks,

Posted on Nov 23, 2019 10:39 AM

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2 replies

SravanKrA

Level 10

431,790 points

Nov 23, 2019 10:40 AM in response to oxcart

Look here --> If your computer doesn't recognize your iPhone, iPad, or iPod ...

oxcart Author

Level 1

94 points

Nov 23, 2019 10:45 AM in response to SravanKrA

No joy. :-(

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iphone not connecting itunes

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