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Level 1

4 points

Disabled phone need itunes but unable to download itunes to mac OScatalina 10.15.1

My daughters iphone has become disabled. i got rid of my laptop (which had itunes) and i know have a new MacBook Air. I think that i need to install itunes but I am unable to install itunes on to mac OScatalina 10.15.1. it needs an older version (10.13.99) to install itunes.

how can i get around this to re-enable my daughters phone.

iPhone 5s

Posted on Nov 23, 2019 12:39 PM

Top-ranking reply

deggie

Level 10

167,303 points

Posted on Nov 23, 2019 12:40 PM

You don't use iTunes, you use Finder.

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Disabled phone need itunes but unable to download itunes to mac OScatalina 10.15.1

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