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  • Hboy93 Level 1 Level 1 (0 points)
    mann i just bought a new NETGEAR WNB2100..and it works perfectly with all standards b/b and n(300 m/bits)..freaking fast...it was definitely the routers "fault" especially with NETGEAR WGR614s...i think u have to need the WPA2 security protocol to support -g and -n..
  • Telford240 Level 1 Level 1 (0 points)
    Yep its defo the Netgear WGR614 router problem, I have just raked out my loft a old belking G router and set it up tonight, guess whatm fast wifi on B/G and hardly sticks, so going to use that till i get my N but just shows WGR614 does not work
  • tiffmc Level 1 Level 1 (0 points)
    It's not just the Netgear WGR614 router. I have a Netgear DG834PN router and I am still having the same problem. I don't know what to do.
  • xspader Level 1 Level 1 (0 points)
    In NZ with the WiFi issue also. I have a linksys router and had no isses with both of the 3G's that we had previously. I have tried everyones suggestions but to no avail.
    My biggest issue with getting this resolved is we dont have Apple corporate stores in NZ so I cant go and see them. The best I get is a voice on the end of the phone, or a 'tech' at a shop who resells Apple stuff but isnt authorised to replace equipment thats faulty.
    I really wish Apple would monitor this thread and at least give some more insight than simply make an appointment with the apple store as that does not work for eveyone.
  • reemixxed Level 1 Level 1 (0 points)
    To all those worrying about getting replacement handsets because of this issue: unless your issue is different to what has been described in this thread, it's probably not worth your time. From this thread, we can establish that this is a widespread issue, affecting MOSTLY those with Netgear routers but not limited to them (also LinkSys and a couple others I've seen mentioned) with many different versions of firmware, including - for many - the LATEST version.

    I highly doubt this is a hardware issue. Seems to me the iPhone 4 iOS drivers are very buggy/badly written. Having to buy a different router to get your iPhone 4 to work over WiFi is unacceptable. Clearly, most of us (if not all of us) have had ZERO issues with other devices that connect to our networks via WiFi.

    If you have this iPhone 4 WiFi issue, the FIRST thing you need to do is try a different WiFi network (preferably one that uses a different router to yours). This is how you can establish whether or not it's a hardware fault (the likelihood is that it isn't). If you're unable to try someone else's WiFi, try setting up Internet sharing on your WiFi-enabled computer, so that your iPhone 4 uses your computer as a gateway to access the Internet instead of connecting directly to your router. This is the method I used. I could get normal WiFi speeds on the iPhone 4 when using Internet sharing.

    It comes down to this: If you are consistently able to get normal WiFi speeds on your iPhone 4 on any other WiFi network, then your iPhone 4 hardware is not faulty.

    What everyone with this issue needs to do is contact Apple support and point them to this thread. Explain to them the procedures you have taken to try to resolve this issue (and actually make sure you do ALL of them - as I mentioned previously, I upgraded the firmware for my Netgear router and the slow WiFi issue disappeared, so make sure to try EVERYTHING). This is the only way we're going to get Apple's attention and (hopefully) a fix.
  • JohnnyK200 Level 1 Level 1 (0 points)
    I'm having the very same problems and it's driving me nuts. Wifi will fly for a while then it dies completely. This never happened on my 3GS. And I've discovered that when this happens it switches me back to 3G and it's wasting all my credit. I've tried every reset possible and it's made no difference. I even rang apple and complained and got a new iPhone 4 sent out to me but it's the very same. When I rang apple they claimed they had never heard of this problem before. What a load of crap!! I'm really starting to fear that this is a hardware issue ( a design flaw ). After all the wifi antenna is exposed on the other side of the phone to the cellular antenna. I hope iOS 4.1 fixes this but I sincerely doubt it.
  • JohnnyK200 Level 1 Level 1 (0 points)
    I'm having the very same problems and it's driving me nuts. Wifi will fly for a while then it dies completely. This never happened on my 3GS. And I've discovered that when this happens it switches me back to 3G and it's wasting all my credit. I've tried every reset possible and it's made no difference. I even rang apple and complained and got a new iPhone 4 sent out to me but it's the very same. When I rang apple they claimed they had never heard of this problem before. What a load of crap!! I'm really starting to fear that this is a hardware issue ( a design flaw ). After all the wifi antenna is exposed on the other side of the phone to the cellular antenna. I hope iOS 4.1 fixes this but I sincerely doubt it.
  • JohnnyK200 Level 1 Level 1 (0 points)
    Sorry about entering same comment twice. You can thank the faulty wifi on my iPhone 4 for that!!
  • James Mol Level 3 Level 3 (685 points)
    Just a reminder. Apple welcomes feedback and bug reporting.

    Please let Apple know in one of two ways.

    The simple way is at:
    http://www.apple.com/feedback/iphone.html
    Select Feedback Type: Bug Report
    Fill out the form. Just takes a minute

    If you are a developer, registered to be a developer, or at least understand the lingo, you can report the bug at
    https://bugreport.apple.com/
    Fill out the form. It is more complex, but a few have had an email contact asking for more information. A Core Duo chip is required to run the program that generates the report to send to them.

    If it is happening to enough people and we start telling Apple, they may look into it. Or it may be a non issue by the end of this week with the release of 4.1.
  • darpandinker Level 1 Level 1 (0 points)
    I have a Netgear WGR614v5 at home that I have been using for a few years without any glitches.

    My iPhone 4 had been working without problems for the last 3 months. Since yesterday I started having WiFi connection problems. Laptops worked great, but the iPhone did not. It showed full WiFi signal but network did not work (perhaps worked sporadically sometimes). Disabling WiFi worked and I could use AT&T 3G network without issues. The WiFi worked great in Startbucks or in my office. I ended up upgrading the WiFi router at home to the latest firmware 1.0.9_1.0.6, but that did not help either.

    Finally: I have an intermediate solution: rebooting iPhone4 helped get network working again!

    Message was edited by: darpandinker
  • smeaf Level 1 Level 1 (0 points)
    I had the same issue everyone's been talking about with my old wireless router. Went to apple store and talked to Genius about issue. I could not reproduce issue there. After 1 hr of going back and forth, Guru came out and said that issue is probably a result of an incompatibility with new Iphone 4 antenna and my old wireless router - and they suggested I get a new router. I did not like answer, but oh well, what are you gonna do.

    Recently, I got a new wireless router as a result of switching to ATT dsl. I configured my Iphone 4 with it and have had no issues since.

    In summary, if you are having issues with your wireless router (that is not outdated), upgrade to latest router firmware. This should do the trick.

    If you have an old router, who's latest firmware update only goes up to 2 yrs ago, you will probably have to update your router as I have had to do.

    Hope this helps
  • rugbyman2000 Level 1 Level 1 (0 points)
    I recently purchased an iphone 4 and I've had the same problem everyone here is having connecting to my home wifi, which is a Netgear WGR614. A few people mentioned switching from G to B. How to I do this???

    Yesterday I brought my phone to the Apple store and told the guy that tons of people are having this problem. He said apple doesn't consider it a "problem" only a "rumor" when these claims pop up on outside websites. I told him it's not an outside website, it's the APPLE WEBSITE forums, and he still said "it's still just considered a rumor". I wanted to smack the guy and tell him it's not a rumor if it's happening to my phone. He also said Netgear routers are fine, so it shows what he knows. Anyway my wifi works great on some networks but regularly craps out on my home wifi, although it always appears to have a perfect wifi signal. Then I switch to 3G when it craps out and it works great. I've tried all the tricks except switching from G to B. Can someone please explain that to me?

    Thanks!
  • James Mol Level 3 Level 3 (685 points)
    If you made an appointment for the genius bar, they may send you an evaluation form. If so you can share your comments on that form.

    You might want to go over to the netgear forum and ask your question there. There may be a netgear user who stumbles across your question, but if you go to the manufacturer forum you might get an answer quicker. Also try googling it as that may give you the link to the answer.

    Thanks for sharing your adventure. While I don't like to badmouthing Apple or it's employees, peoples experiences at the apple stores give insight into how the company is handling the situation. I am sure they did the same thing when antenna reports started coming in - it would be interesting to read some of their encounters at the Apple stores - though they could go to the store and make it happen view of the genius. We would need to take a iOS 3 phone and upgrade it in front of them, then have the wifi problem. Slim chance of that happening.

    So I guess BIG difference between antennagate and wifisnafu is that with the antenna issue, Apple has pressure from consumers, the internet with youtube video showing the problem and consumer reports article which the networks picked up on. For us with wifi problems, no body seems to care, well Apple may care, but they cannot admit there is a problem until legal says they can, so their geniuses will never admit there is a problem related to the upgrade because Apple does not have enough information to say there is a problem. But sights like Mac Daily News, MacSurfer and the like have said nothing about it either and there are only a few of youtube videos. There may not be enough people affected (effected?) to force a solution. I wish this forum would let people take a poll, then we might find out for sure.

    I can tell you the apple engineers are looking into it as when I submitted a bug report on the developer side they asked me to send them information from my iphone. (I was unable since the program to report the info used 10.6 and I have 10.5. By the time I got my copy of 10.6, my phone had been replaced.) Until they find a direct connection to the problem, they will have no answers.

    I know this may not make anyone feel any better, but it is what it is.
  • burtonian029 Level 1 Level 1 (0 points)
    dudes (or dudess), i had the same problem with my iphone4 on my netgear wgr614 v6 and changed the router settings to b only and now it seems to work great. seems to be something in common with the netgear routers, especially the wgr614. i havent had the chance to try any other routers yet since i just go the phone yesterday. also, i did the firmware update on the router and it didnt help. my original iphone would connect to anything. i want steve jobs to give me the million dollar fix lol. other than this problem all is good.
  • rugbyman2000 Level 1 Level 1 (0 points)
    Can someone please tell me how to change my router settings (on my netgear wgr614 vg) to b only?

    Thanks!