iMessage issues

My iPhone was recently factory unlocked because it was locked to a network in Japan. After said process, I inserted my sim card and can now receive calls and messages but I can’t send out messages. My phone number is not listed in iMessage only my apple id. I’ve visited numerous sites and done all they asked me to do including resetting my iPhone. Even after, no change. I am unable to contact Apple Support so I’m asking for help here. Please help.

iPhone 7 Plus, iOS 13

Posted on Nov 25, 2019 4:06 AM

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Question marked as Top-ranking reply

Posted on Nov 25, 2019 6:21 AM

Try signing out of Messages/FaceTime. Log into your Apple ID using the link below and add the phone number. Allow time for the change to sync. It may take 24 hours. Then sign into Messages/FaceTime to see if the number shows.


Apple ID - Manage

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iMessage issues

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