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ivana241 Author

Level 1

4 points

Face ID bug

I have a problem setting up the Face ID on iPhone X.

I have tried to restart it a few times and also reset and erased everything for a new user but still it doesn’t work.

Whenever I try to set up Face ID it opens the front camera where I have to position my face in the frame. When I do it it says “move iPhone a little lower” or “move iPhone a little higher”. I move it but nothing changes. How can I fix that?

I already have the latest iOS update.

iPhone X, iOS 13

Posted on Nov 25, 2019 7:22 AM

Top-ranking reply

SravanKrA

Community+ 2024

Level 10

413,856 points

Posted on Nov 25, 2019 7:24 AM

Learn here --> If Face ID isn't working on your iPhone or iPad Pro - Apple ...

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Face ID bug

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