You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Anu schmid Author

Level 1

5 points

Sharing fotos

hi everyone,

My iPhone is not uploading fotos and documents for sending via email or WhatsApp. A window appears repeatedly saying - „an error occurred while preparing to share. Try again later.“

thanks for your support.

iPhone 6s, iOS 13

Posted on Nov 25, 2019 10:17 AM

Top-ranking reply

rose_10

Community Specialist

Posted on Nov 29, 2019 12:05 PM

Hi Anu schmid,

Thanks for coming to Apple Support Communities for help with sharing photos and documents through the Mail app and WhatsApp.

Is your internet connection working for everything else on the iPhone?

Have you tried another network?

Have you tested to see if sharing works with Messages?

Have you restarted yet? Restart your iPhone

Let me know more details if that doesn't resolve the issue.

Have a fantastic day!

View in context

Sharing fotos

Similar questions