Unable to share photo

error message: There was an error while preparing to share. Please try again later.

iPhone 6s Plus, iOS 13

Posted on Apr 12, 2020 6:14 AM

Similar questions

I cant share photos. When I hover over the share button, the program closes and I get an error message. When my cursor hovers over the share button in a photo I want to share, the program quits and an error message appears. Why can't I share a photo?
554 1
Sharing fotos hi everyone, My iPhone is not uploading fotos and documents for sending via email or WhatsApp. A window appears repeatedly saying - „an error occurred while preparing to share. Try again later.“ thanks for your support.
1619 2
unable to share there was an error while preparing to share I have an iPhone XR 64GB currently I have 39 GB of free space iOS 13.5 iClooud serice 200 GB (198 GB of free space) I have less than 100 pictures in my cameral roll. Half of those pictures are wallpapers for my iPhone, whenever I want a new wallpaper I select one click share set as wallpaper and it used to work like a charm. But starting today I've been unable to do it as every single time I select a photo and want to use it as wallpaper I get a pop up message that says: unable to share there was an error while preparing to share I search on Google and I have tried multiple "solutions" turning off and on iCloud photos, deactivating reduce motion, reset network, rebooting the devicde, turning it off and on, everything. But nothing works and I keep getting the message again and again. Even if I try choosing a photo and sending through whatsapp, or Airdrop, or any other messaging app I get the same message. This is really frustrating, is any REAL solution for this? I don't want to factory reset my device as I don't want to be forced to upgrade to 13.5.1 and I don't want to even try iOS 14 yet. Please share a solution with me. I will be forever grateful.
2728 3

3 replies

léonie

Level 10

202,477 points

Apr 12, 2020 6:28 AM in response to brownkt

Do you have enough free storage on the iPhone, so Photos can download the image from iCloud Photos Library? Even if you are having plenty of available iCloud storage, you need some free storage on the iPhone as well.

is there any problem with your iCloud?

brownkt Author

Level 1

14 points

Apr 12, 2020 6:46 AM in response to léonie

Thank you! Freeing up storage on my iPhone worked!

léonie

Level 10

202,477 points

Apr 12, 2020 6:47 AM in response to brownkt

Great! 😊. You're welcome.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Unable to share photo

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up