"Speaker" button replaced by "audio" button while placing phone calls on WiFi

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ahub1986 Author

Level 1

8 points

"Speaker" button replaced by "audio" button while placing phone calls on WiFi

Hi,

I know this has been an issue for users in the past but just started happening on my phone since a recent update.

When I am on my home WiFi and on a phone call, I sometimes want to switch to speaker phone. But my phone shows an "audio" button instead and takes me to a menu. The menu offers, "iPhone || Speaker || Apple TV". My Apple TV isn't even connected to my account and instead my husbands.

When I am not home or not on WiFi, instead of an audio button, I have a Speaker button.

Can you help me with settings to get a Speaker button every time? Thank you.

iPhone 6s Plus, iOS 13

Posted on Nov 26, 2019 1:03 PM

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Answer 1

ChrisJ4203

Level 10

236,285 points

Nov 26, 2019 1:15 PM in response to ahub1986

The button is to choose your audio, and since you are at home and have access to other audio sources, they will all appear. Even though the Apple TV is your husband's, it is a source. The same thing would happen in the vehicle if you are connected to Bluetooth. You just have to select what you want, based on what is available.

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Answer 2

ahub1986 Author

Level 1

8 points

Nov 26, 2019 1:25 PM in response to ChrisJ4203

Thanks Chris but this have never shown up on my phone before and just happened during a recent update. My hope is that I can change it back to only showing the “speaker” button.

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"Speaker" button replaced by "audio" button while placing phone calls on WiFi

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