Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Activation Lock

I bought the iphone long time ago and couldn't able to reach the seller. Please help!

iPhone 6s Plus

Posted on Nov 26, 2019 6:37 PM

Reply
Question marked as Best reply

Posted on Nov 26, 2019 8:38 PM

You will need to contact the previous owner to have them log out of iCloud or go to iCloud.com/Find My Phone and erase the device, then remove it from their account. If you can’t do that, the device is useless. 


Activation Lock - Turn off Find My iPhone 



1 reply

Activation Lock

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.