You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

beloni Author

Level 1

4 points

I dropped my phone and touch screen is not responding. What to do?

I dropped my phone and touch screen is not responding. How to retrieve my data?

[Email Edited by Moderator]

iPhone SE, iOS 9

Posted on Nov 26, 2019 9:53 PM

Top-ranking reply

ChrisJ4203

Level 10

230,642 points

Posted on Nov 26, 2019 10:00 PM

You would restore your latest backup. If you do not have a backup, now is not the time to get one. You need to get the screen replaced, and hope they do not have the restore the phone.

View in context

I dropped my phone and touch screen is not responding. What to do?

Similar questions