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iPhone backup blocked

Hi there !


I need help because my iPhone backup is blocked. I cannot activate it because it is supposed to be restoring from an old iPhone which doesn’t have the account anymore.

I'm not able to update software or make another backup from my iPhone.

i already bought the 50 GB plan to have more space, but didn’t work.

Posted on Nov 26, 2019 10:35 PM

Reply
2 replies

Nov 26, 2019 10:48 PM in response to acristina88

First of all you are not on WiFi. Backup your iPhone to iCloud first. Let it complete it. Time taken to backup depends on the storage of your iPhone and the internet speed.


What does iCloud back up? - Apple Support

iCloud backup doesn’t include information already stored in iCloud, like Contacts, Calendars, Bookmarks, Mail, Notes, Voice Memosshared photosiCloud Photos, Health data, call history, and files you store in iCloud Drive


Update the iOS after you have finished with the above. The process is very clean.

iPhone backup blocked

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