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Pop up regarding network update

I have just had a notification regarding network update I have clicked on to accept update then realised this may not be my network supplier. I have contacted my provider and they advise not them what do I do now I dont know if this is fraudulent, etc is there someway i can have my phone checked to ensure it is safe and nothing untoward has occurred.

Posted on Nov 27, 2019 12:58 AM

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Question marked as Best reply

Posted on Nov 27, 2019 2:04 AM

There are two major Updates in an iPhone / iPad:

  1. iOS Update (Recommended): Released by Apple Inc basically for improvements, security and bug fixes. My 10 years of experience says, it has no affect on Data, Calls & SMSs if not updated
  2. Carrier Update (Required): Released by your Cellular Service provider (Carrier Update), affects your Outgoing / Incoming calls, SMS, Data etc..



How to Update Carrier Settings

You can manually check for and install a carrier settings update with these steps: Make sure your device is connected to a Wi-Fi or cellular network. Tap Settings > General > About. If an update is available, you'll see an option to update your carrier settings.

Update your carrier settings on your iPhone or iPad - Apple Support


How to update iOS

Go to Settings > General > Software Update > Automatic Updates, then turn off AutomaticUpdates. At any time, you can check for and install software updates. Go to Settings > General > Software Update. The screen shows the currently installed version of iOS and whether an update is available.

Update iOS software on iPhone - Apple Support

1 reply
Question marked as Best reply

Nov 27, 2019 2:04 AM in response to stsm22

There are two major Updates in an iPhone / iPad:

  1. iOS Update (Recommended): Released by Apple Inc basically for improvements, security and bug fixes. My 10 years of experience says, it has no affect on Data, Calls & SMSs if not updated
  2. Carrier Update (Required): Released by your Cellular Service provider (Carrier Update), affects your Outgoing / Incoming calls, SMS, Data etc..



How to Update Carrier Settings

You can manually check for and install a carrier settings update with these steps: Make sure your device is connected to a Wi-Fi or cellular network. Tap Settings > General > About. If an update is available, you'll see an option to update your carrier settings.

Update your carrier settings on your iPhone or iPad - Apple Support


How to update iOS

Go to Settings > General > Software Update > Automatic Updates, then turn off AutomaticUpdates. At any time, you can check for and install software updates. Go to Settings > General > Software Update. The screen shows the currently installed version of iOS and whether an update is available.

Update iOS software on iPhone - Apple Support

Pop up regarding network update

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